Reviews for Federal Store Cafe
by N L
6 months ago
I wish you could give multiple star ratings but because the service is very hit and miss it brings down the star rating to average instead of good or very good. The food is delicious, we've had breakfast and lunch here a few times but the salads need a bit of work as sometimes they are slightly uninspired. I love the cake display they always look lovely and there are always gluten free options which I think is great and the two cakes I've tried are seriously amazing. The coffee dine in is good but I've had two very average take away coffees on separate occasions. I love the decor and think its definitely a must for anyone living or just passing by New Plymouth to stop in for lunch or afternoon tea.
by Vanessa Lowl
Dec 11, 2013
This is normally one of my favourite places for coffee and lunch, however today's wait of 25 minutes for sit down coffee was unacceptable - the place wasn't busy, my friend had her coffee and I had to ask for mine twice with the counter lady saying 'she is making it now' - whilst other people were being brought their coffees. In the end we had to go and I had to wait at the counter and ask for it in a take way cup; no apology from the barista, just 'there you go'.
by Tim Ross
Dec 08, 2013
This is our favourite cafe in town. The only issue is how to decide what to have! There are so many delicious options on the breakfast and lunch menu - the cabinet food is delish and plenty of Gluten Free options too.
Can't wait to go back and try something else here!
by Aleena W
Nov 09, 2013
Went for brunch with friends after going for a run with them.
Very disappointed with our meals. 3 of us had scrambled eggs on soggy toast. These were the most anemic tasteless eggs I have ever had the displeasure of eating. Watery, cold and unseasoned. I suspect they were actually powdered egg mixture. I hope they take the hint when 3 plates were cleared and we had eaten maybe one portion between us. For the price and how much we ate we should have gone to McD's. Doubt I will eat there again willingly.
by Sharolyn Croton
Aug 23, 2013
Yum yum I have had delish food from here several times, def a place to go for breakfast, lunch or cake and coffee, there cabinet food (cakes) all look homemade and if you want a treat youll find one here :)
Aug 02, 2013
Ive been coming here once a month for about a year now to get breakfast. I come here because it's easy and close to where I stay. Over this time the service has been slowly been getter worse and worst. The counter food is always pretty good but the service has hit a total low. Takes a lot for me to give up on a place but I wont be back here.
Jun 07, 2013
Disgusting, cold, chicken inedible. 2 glasses of Sauvignon Blanc available, waitress said sorry the Chardonnay is nice. Will never return, makes Kentucky fried chicken seem gourmet.
by Sylvia Whautere
Apr 13, 2013
Consistently excellent coffee. The variety of food is fantastic and helpings very generous. I love the salads and the steak sandwich was delicious. It is always very busy, but have never waited very long.Tables were cleared very promptly and staff all very friendly.
I will continue to travel from the other side of NP as long as the coffee is this good.
by Gina Walker
Mar 04, 2013
We are fairly new to New Plymouth. We've been trying a lot of the cafés, and The Federal store officially has the best thick shake in town! Lovely cakes and friendly service, we'll definitely be going back.
by Anna Gez
Feb 04, 2013
We ordered a meal rather than the cabinet food. When it came my husbands chips were cold and the foccacia bread was not toasted. My chicken was not cooked properly parts of it I couldn't eat. We told a member of the staff she seemed to ignore the problem. On another occasion we were invited by some friends to meet up there but this time we only ordered the cabinet food and coffee which were very nice but I will never choose to have a cooked meal there again.
by Lyn Burt
Jan 22, 2013
Having sampled the Federal Stores predecessor Zanzibar we were expecting something along the same lines. Unfortunately Federal Store doesn't even come close. The bottled water was warm not chilled. The menu was scruffy, it had obviously been screwed up and one corner was missing, black felt pen was used to cross out menu items no longer available. 2 new menu items were typed and attached to the scruffy menu via a staple, the chair I sat in was in need of some carpentry attention. The food when it arrived was ok although cold fries with the BLT was not acceptable. This cafe is obviously popular with the locals as it was pretty busy. Maybe the Taranaki locals are prepared to overlook all of the above. As far as we are concerned we won't go back. Taranaki has some excellent cafes and restaurants. This one has a way to go to match them.
Jan 06, 2013
Already one of the best in town - food, coffee, surroundings and opening hours all good. We visited several times during our holiday. The only thing that lets the place down is that the service is a bit average - we didn't feel particularly welcome at several points, and the tables can be slow to be cleared. But to be fair, it is early days yet, and we hope that when we are next in New Plymouth, the Federal Store Cafe will be that bit friendlier.
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