Kaya P. said: "Good service, excellent food, not to mention a very beautiful place. Went to Joy Bong Thai for dinner with my husband. We had the Joy Bong Platter as a starter, that was good as we had a mixture of appetiser and the presentation…" read more »
Where to start! We had received deal vouchers for this restaurant (dinner for two). We had trouble booking a reservation for four and were told we could dine in at 7:30pm for two otherwise we would have to wait till 8:30pm to seat four. We arrive 8:30pm and were asked to wait at the bar for a free table, finally get to our table and the rest of the night went downhill from there. We asked for chicken sewers and our waiter had told us they were no longer serving them as they have run out, every entree we had requested they were out of stock and we only had four options left which were horrible. What really upset myself and the rest of the table was seeing diners who had arrived 20minutes after us order and receive the chicken sewers we had been told had run out and the waitresses excuse (the kitchen had made a mistake and has since resolved it), how pathetic. The mains weren’t that great either, waitresses running around like headless chicken. Biggest let down was the service which took away from the lovely venue and average food. Would not be returning or recommend to anybody. Thought about making a complaint to the manager for such bad service but I was so over the place and was happy to be running out of there.
Excellent food, authentic Thai food and high quality.
Prices to match. Expect to pay more than you would elsewhere, but you do get higher quality.
The environment is very classy. It is part of the hotel so it is all very luxurious.
I was most impressed with the totally open kitchen. You can watch the chefs (all Thai men) cooking which is fascinating.
The only bad thing is that upon arrival with our voucher we were told we had to finish after half an hour. How ridiculous!!, especially after we had booked. We ignored this request and stayed for well over 1 hour.
Went here on a Saturday evening for an 8pm reservation with my partner. We had a deal voucher and could see lots of others did too. The restaurant was not very busy but it still took a good 20 minutes for our drinks to arrive. Then after waiting 45minutes for our starters to arrive, we decided to say something, afraid that we had been forgotten about. We were then told they were coming and 5minutes later a waitress quickly dropped 2 plates in front of us and scurried off. My partner had to chase after her as she had given us someone else’s main course! After another 10 minute wait ours finally arrived. Mains arrived a lot quicker, thankfully. The food was lovely but unfortunately the service was not up to scratch and we didn’t even receive an apology for the delay/ mix-up. Good food but service on the poor side.
My friend brought me here for dinner to celebrate my graduation in dec. What a wonderful restaurant! Wonderful service and very yummy food! The staff were so polite and helping!! I loved the experience I had here. Will definitely recommend this place to others and will be coming back here again with my family now.
The restaurant has great. You get what you expect .
I use it a lot for business lunches fast good quality , good atmosphere . Staff friendly , central location . Always busy
I find it very good on all occasions
Visited maybe 50 plus times BK
Very friendly service and good food at reasonable prices. I eat here at least once a month and quality is always consistent. Definitely recommend.
Very average food and service.
Some meals were too sweet, while other meals just not the right balance of flavours chicken satay was horrible … the duck curry was ok.
Service was average seemed like they just didn’t want to be there.
We had to call the waitresses numerous times to fill up our water glasses and call them to get our plates ready for dessert.
Not a high quality Thai restaurant if that is what you are looking for.
good service, good food, beautiful ambience
I like the simplicity of this place even if it is in CBD.
Not over the top authentic like some Thai places try to be. I’ve been to Thailand and I like the real Thailand not the over hyped show some places put on.
This place is not OTT.
Sugar addict taste. Both Pad Thai and Green Curry too sweet . The majority of Kiwi may like the taste but it’s not at all authentic Thai. It should be more delicate and full of exotic flavor. I felt a little sad. Then Tom Yum Goong had almost no broth in the soup. Maybe forgot something to put in.
However, I liked their chicken satay. It wasn’t too oily and the peanuts source acceptable. We expected higher quality of food since situated in the Stamford Hotel. With its some sophisticated interior, we hope a better chef will come.
Frequent customers, and fan of the owner – Bow; we were there again this week; my partner and I had a wonderful experience with food & service; good prices and good portion, we were stuffed!
thanks Grasshopper! – Ken
Our Reservation was for 7.30. The entree came out after 1 hour. Our drinks were served after half an hour. Alot of the staff were walking around grumpy, as if not happy to see us.
We ordered our main and had to wait for another hour, before served. The serving were small and the food tasted blended.
the desert was ordered which took another 40-45 mins before being served. The Caramel Chocolate cake was hard and took effort to dig through.
I Highly recommend not going. There are way better Thai places out there, which is not pricy and you get value for your money.
Went there for a friend’s birthday, service was friendly, setting was slightly fancy.
Food was really average, feels like noodle canteen on a plate to be honest. The oyster entree was fresh and nicely set up but quite boring.
Maybe it’s just the nature of thai food, stir fried veges with bits of meat with a side of rice…
Well it’s a good location. And service wasn’t bad. The food is reasonably priced, and the cocktail list is good.
The food is very average. I love Thai, and have eaten some of the best Thai around (in Thailand for instance). The food was very bland. Lots of carrot to bulk things up. Watery curries, lacking in flavour. We went for the set menu, and it just all seemed very boring. The soup was pathetic, I make a better one myself.
It wasn’t awful, I just wouldn’t go expecting the best meal of your life. In fact, I wouldn’t go at all.
Another delicious meal at Grasshopper Thai. When I went for the first time a year ago, I would have given 5 stars. It’s an absolutely lovely place but this time round I left feeling a little ripped off. I was especially disappointed with my entree – $13.50 for the thai green curry scallops. They were absolutely delicious, but there was only TWO of them! Two?! Any my companion was quite miffed at only receiving 3 moneybags. Don’t get me wrong, everything was scrumptious, but heck! The mains were a little on the high side for thai food (avg around $24/dish plus $3 if you’d like rice with that) but once again, really really delish. Unfortunately I couldn’t make this place a regular favourite (for that try Jungle Thai in balmoral), but will save it for a once in a while special occasion.
I have fond memories of the ambience, the service and the food. The service person for our table was very patient in explaining and recommending dishes which we were pleasantly delighted with. The portion size was decent and variety on the menu was good too.
My brother went there on the RWC 2011 opening night and even though the restaurant was packed to the brim he had only compliments for the restaurant’s service and food quality.
An impromptu decision to dine at Grasshopper Restaurant last night proved to be a good choice. On arrival we explained that we were on a tight time frame, this was taken on board and our Prawns with Cashew Nuts and the Sweet & Sour Pork, Chicken and Prawns arrived very promptly. The Jasmine Rice has to be mentioned, beautifully moulded on our plate, and possibly the best Jasmine Rice I have ever eaten. Service was attentive and prompt. Love the decor, and the open kitchen. We will return, well done Grasshopper!
yes – agree with other reviews that the service needs attention. Was there at least three times with my family and friends – food was good everytime but the service definitely needs brushing up. Go learn about service from Zap2 in Balmoral or Monsoon Poon downtown!
Overall – ok
Pretty av thai food. the food court across the rd does way better. The wait wasnt too long for order / food to be served. Open kitchen pretty cool. Atmosphere is unique.
We’ve been there a number of times and service has been laxidasical every timeand the meals haven’t always been consistent. Infact one time a meal came with both battered and unbattered chicken pieces in a meal that normally only has non-battered pieces… did we get leftovers?
All the same it was good thai flavours and friendly, but please change your chairs over… so uncomfortable to sit it, it’s like being locked in to one way of seating!
Went to Grasshopper on a Tuesday evening in August 2010 for a 25th birthday celebration. Wonderful restaurant, gorgeous decor, and the food was absolutely amazing – the most tender and delicious sirloin steak I’ve ever eaten, and the wild rice was lovely. Did not have to wait long for our food, and the staff were very friendly and helpful. I will definitely be going back to Grasshopper!
Nice location and restaurant setting, we went on a Saturday night and it had a good atmosphere – not too busy, not quiet. I had the Bangkok style blue cod which overall had lovely flavours, but I couldn’t help but notice a ‘fishy’ smell and taste which really shouldn’t have been there if the fish was super fresh. Others at my table had green curry which was fantastic, and the crab – at $30 I thought it was overpriced for the few pieces you got (you don’t get a whole crab). The caramel sago dessert with water chestnuts is worth trying and yum. Friendly service and they didn’t have any issues with each person paying separately.
I love Thai and Indian food. This restaurant is one of the biggest and most modern Thai restaurants in Auckland. The food is delicious, the environment is nice, but the price is a bit expensive for me.
Our friend recommend us to try out their business lunch. It was so great we had lamb shank in mussamun curry. It’s so yummy and such a great value. The next day we went back to try their quick lunch vow!! even better only $15.00 such a bargain with great food. It make me feel like I’m in Bangkok again.
We regularly go to Grasshopper for lunch, with clients or for inpromptu work lunches. The food is consistently good, well priced and FAST!
Having eaten there once before and had a great meal we tried it on New Years Eve. Big mistake – 40 minutes for a cocktail to be made and they arrived after our entree had been delivered (a bottle of wine that was ordered 10 minutes after the cocktails were ordered came before the cocktails!)
There was then a wait of about an hour before anybody came to clear our entree plates and for the main to be served. Beef dish – meat was was tough and very average.
Husband and I went for lunch. Had the express set menu. Quick and easy. Was enough in the serving for lunch.
VERY BAD SERVICE! The waitress spilt an entire glass of wine over my suit & didn’t even give me a free glass of wine because “she didn’t do it intentionally” (really?!) & my friend ordered the $30 set lunch menu that included a free glass of wine. The lady said that came free with the set lunch wasn’t available and to pick one from the wine list. And when we went to pay they said that she had to pay for the other wine as it wasn’t from the set menu! & all they offered me for my suit was to dry clean it IF I walked all the way back there (they refused to accept me sending them the dry cleaning bill) DISGUSTING
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