Reviews for Lava Dining - Sofitel Auckland Viaduct Harbour
3 months ago
While staying at the Sofitel the barman did a great sales job of getting us to try the degustation on offer for that night only to showcase the new chef.
Suffice to say we succumbed and ended up with a very fine experience, but it does not come cheap. Dinner for 2 with 3 wines each was $250 but it was well worth it. We had six courses including one of the best mouthfuls I have ever had in the chefs rendition of Wagyu Tartare.
The staff were very attentive and enthusiastic about the menu and when this was coupled with some great wine matches (I am normally a beer person so very hard to convert) the overall experience was fantastic.
The atmosphere is nice enough but at its heart is still a hotel restaurant albeit a very very good one.
Had an amazing night.
5 months ago
Had a fantastic meal. Service was the best I had ever received, very attentive and a wonderful dining experience. I had the cured king salmon as an starter, was absolutely wonderful, and my partner had the whitebait, another fantastic starter. Would definitely go back again. Thank you to the great staff for a wonderful dining experience.
by Colin Yearsley
7 months ago
The Lava Dining experience was excellent, food and service top rate however I can't say the same for the booking process. After asking for a booking via menu mania I had heard nothing from the restaurant after several days so rang them only to find they had never heard of me so I ended up doing the booking over the phone a couple of days out from our event. This worked to a point as the different people I spoke to were very polite although their English needed some work. Finally I got someone whose English was good and the booking was made. Everything after this point was wonderful, had a beautiful day with my whanau.
by Holly Huang
10 months ago
Booked 21 seats online for my 21st birthday. They took a week and a half to call me in regards to my reservation and told me I must have a set menu which is $75/$85 per person. I asked if they could email the set menu to me ASAP and again, made me wait just under a week to send me the email.
At this point I was already frustrated and decided to change venue. When I called the number provided to cancel my reservation, they had to transfer me three times till I could speak to someone about my reservation. When I wanted to cancel the lady couldn't even understand me when I said it is booked for the 25th of October she kept saying 21? and I had to repeat MANY TIMES "No, 25ht, 25, FRIDAY".
Finally after cancelling the booking, I received a phone call the next day confirming my booking which I had to explain again that I HAVE ALREADY CANCELLED IT!
Terrible service, terrible timing, thank God I allowed plenty of time planning my party or I would have stressed out.
by Maggie Stott
11 months ago
What an awesome night we had at the Lava Dining. The food was just exquisite and the waiter Koi ( Not sure on his spelling) was just fantastic. The staff are hugely professional making us feel very welcome. Definatley will be returning. Thanks everyone.
by Alfredo Rapues
Jun 09, 2013
Ambiance was great, food was greater but our waiter was the best....to put it simply! We pick the right place to celebrate our wedding anniversary...lovely night
by Leigh Beattie
Dec 20, 2012
We enjoyed a fabulous dinner here last night 19.12.12. Our waiter was lovely and had the biggest smile and made us feel very welcome. The food was exceptional I had the Salmon Entree which was fresh and tasty my partner had the Scallops which tasted Divine. Our mains were just as pleasing, my partner had the beef which was tender and cooked to perfection, I had the pork and no complaints from me. Everything on the plate worked so well together and the flavour combinations delightful. Great food look forward to going back for a special occasion.
by Rochelle Riley
Nov 27, 2012
The service was only okay as we did have to wait a little while to be seated even though we had a reservation. This was not really a problem though as we sat in the waiting area and soaked up the ambiance which was great!
Our waiter was a little clumsy to say the least but the food made up for the skills he lacked. The whitebait was to die for!
All and all a great dining experience with wonderful wine and a great atmosphere. We will return with more friends to ensure the standard is the same.
Oct 20, 2012
We went here on a voucher deal,and it surpassed my expectations. The salmon entree was excellent, such delicate and well balanced flavours. The beef main was superb, a beautifully cooked piece of meat.Another stand out was the chocolate mousse. We enjoyed the ambience, and attentive, if somewhat awkward service. Recommended.
Aug 27, 2012
Incredible. The food is fantastic, highly recommend the salmon entree. For my main I had the chicken, the waitress recommend it to me and it was one of the best chicken dishes I've ever had (& I eat a lot of chicken.) The atmosphere and decor were lovely, and the service of a very high standard, our waitress (a Dutch girl) was friendly, professional and knowledgable about the menu. I would definitely return even if I wasn't staying at the attached hotel. Not a single complaint. As a "poor university student" it was well worth the price tag :)
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