Jade L. said: "Had an early surprise dinner for my partner. It was a great place for our 3-course dinner. My partner did not utter a single word over dinner and suddenly he went, “This is why nations fight…This is why some men leave their…" read more »
Having caught wind of this place via Facebook, we made a special trip up from Waiuku just to check this place out – and it didn’t disappoint!
I don’t usually write reviews on places, but I like that the owner takes the time to read them, so here is some constructive feedback:
In short; the cookies were great. We tried 3 different flavours. They were not “dry, bland, flavourless or overpriced” as some reviews on here state. The texture was beautiful and they tasted wholesome and home-baked. The pricing seems appropriate so long as you are making profit. When you consider cafe prices, $3.50 for a cookie would be about standard. Keep it up!
The appeal of the hot chocolate was better than the actual hot chocolate itself. I like the idea of the chocolate-milk method, but milk and chocolate separate when combined like this.
(side note to owners): Schoc in Wellington used to do a good one where they used powdered chocolate and then put a square of their flavoured chocolate in the bottom of the cup. It came with a steel spoon/straw so that you could drink the melted chocolate. I much prefered this style personally and think it would improve the drink a lot.
The venue looks awesome; though yes, it is too small (and I felt “cramped” as opposed to “cosy”). It was quite busy when we were there. However, being that it is in the center of the city and the business has been started from scratch, people going there and enjoying the cookies is the only thing that will help it grow.
So don’t let the reviews on here hold you back – head on down and enjoy a delicious cookie and a glass of milk!
I love the cookies and the atmosphere of this place !
The chocolate chip cookies with plain milk to dunk them in was the best, the cookies were perfectly warm and made to perfection !
We Will defently be comming back here again soon, as it is much better and high quality than any other cookie place around. And I actually thought the price was quite reasonable .
Perfect way to spend a rainy day!
Moustache is the best place in town! I have nearly had one of everything they offer… freshly baked cookies, coffee, ice cream sandwich, huge milkshakes, and tea. (I am drooling now!!!) awesome service too, all the staff are so lovely! Flavour of the week is always good… hot cross bun tastes like the real thing! all the cookies I have had were delicious, moist and chewy… even hours after baked. MMMM.. The milkshakes are full of flavour! Cookies and cream is my favourite!
I think this place is a little overrated. Sure, the cookies look incredibly yummy, but in reality they are quite mediocre: bland and on the dry side, especially for the price. For $3.50 I can bake a dozen amazing cookies at home.
However there was one particular cookie that stood out more – the Red Velvet one, which I suppose was the Valentine’s Day special. It was quite nice.
I’ve been here on quite a few occasions and had the cookies. I know people say they are a bit expensive ($3.50), but these cookies are the best I’ve ever had, and i think they are worth the $3.50 (unless you want to have multiple cookies in a day, everyday).
They are always VERY fresh, and the oreo marshmallow one is my favourite. Considering that if you go to a cafe, you could be paying up to $4 for a cookie that has been in a jar for months, I don’t see a problem with the price.
The milkshakes are a bit bland though, and I do think they are a bit too expensive. The flavours on the menu sound really great and tempting, but the taste just isn’t really there.
But all in all I think if you are in the area and just want a little treat this is the best place to go, much much better than mrs higgins
Decided to pay a visit after hearing all the hype and having my interest piqued from the boom in boutique bakeries with cupcakes and the like. Obviously the decor is adorable and makes you feel like you’re in New York and not dinghy Wellesley Street, it’s worth a visit just to check out the fun use of milk bottles as interiors.
I guess I didn’t visit earlier because I’m not really a sweet tooth to begin with but it’s in a convenient location so I wandered in and bought a chocolate and marshmallow cookie. Surprisingly it wasn’t sweet at all, and I don’t eat sweet things very often so it’s not like I’m desensitized to sugar or anything.. however I’m not entirely sure whether that’s a fault or a plus? I think they cut down the sugar in the cookie batter because the marshmallows were in there but the cookie part was almost entirely flavorless, only a vague hint of cocoa. I think it was a good idea to balance out the sugar but a cookie can be chocolatey without being sweet. The experience was sort of like I was eating a crunchy marshmallow.
I really like that the owner reads the reviews on here and interacts with her customers, there is something very sincere and admirable about that. The concept of this place is super cute and it seems most people love it. I still haven’t tried their beverages so I’ll come back soon for those and another cookie.
I absolutely love everything about Moustache Milk & Cookie Bar. I am obsessed with the snickers cookies, the cinnamon cookies… you know what, I could go on.
I adore the salted caramel milkshake, and I love that their mochas are made with REAL chocolate – and it’s your choice or white, milk, or dark chocolate. YUM. No syrups or powders here, only the real deal! I have heard amazing things about the nutella and cookies & cream milkshakes, though I am itching to taste the peppermint aero milkshake – OMG.
For people who comment that Mrs Higgins & Subways Cookies are cheaper… obviously they’re not using Whittakers chocolate in their cookies, Green Valley milk, quality butter, flour, etc. And! They sell by far the best gluten free cookies I have ever tasted.
The staff are friendly and knowledgeable, and care about the product and their customers. The owner is super passionate and simply a wonderful person, I love her drive and determination to put out the best tasting, freshest cookies around.
Cannot recommend them highly enough.
I had a milkshake and was excited by the different combinations you could choose from! It was a really nice milkshake, I had the nutella one, although it just didn’t have enough of a flavour kick for the price.
Great concept, great decor, great location. However, agree with the previous reviewers that the food just wasn’t exceptional enough to justify the price. I tried the salted caramel milkshake and peanut butter milkshake ($7.50 each) – both were milky and sugary and didn’t have the flavour explosions that you can find, say, in Wellington’s Fidel or Sweet Mother’s Kitchen. Equally, the cookies looked amazing and I was tempted by the oreo and marshmallow cookie and the Snickers cookie ($3.50 each, down from $4 each when this shop opened). They were nice and chewy, but to be honest, I prefer Mrs. Higgin’s cookies down the road for less money. Also, as others have mentioned, there isn’t really space for sitting in this “bar”, unless the outside little table is free…
I got a choc chunk and peanut butter cookie ice cream sandwich, YUM. The chocolate was all fresh and gooey and the peanut butter filling inside was so good with the ice cream. Very delicious & the staff are super friendly. Amazing hot chocolates!! They put an entire slab of Whittaker’s Chocolate inside…drool.
Awesome service, cool decor. Try the choc chunk fresh out of the oven…amazing.
I tried the cookies and cream milk shake and holy moly it was the best milkshake i’ve ever had, hands down!
Also tried the choc chip cookie as recommended by one of the friendly staff and that was amazing!
Bit on the pricey side but would definitely go back as the quality of ingredients is obviously high!
Bit disappointed there was no where my partner and I could sit – maybe in the future
Was keen to support young people doing some good stuff, so was really excited to visit. I turned up, the decor was awesome, the place is really well put together, except for the “bar” bit? Where was it? Nowhere. Atmosphere was a little lacking. The music was very very quiet over the fact that we were all squished in there like canned bananas. I expected some kind of cookie aroma to lead me there, but no aroma, no coffee scents either.
I bought 2 cookies, one cinnamon and one choc marshmallow and a Nutella milkshake. Price, not too bad for a boutiquey place, as long as they were mind explodingly good. Unfortunately the cookies weren’t very good – looked awesome, taste not so awesome. I mean, great imaginative flavours, but they were a little average for the price. Sorry to say, Subway does better cookies. The novelty of Mrs Higgins down the road is that they’re hot and smell awesome, not just some baking in a jar as well as being scrumptious. Milkshake, a little on the average side which was a let down.
I feel like you guys have relied a little too much on the kitschy aesthetics to sell the product rather than the actual atmosphere and quality of the goods. Otherwise, friendly people behind the counter.
Was pretty excited to go there when i found out about it.
However the cookies were very over priced and were not kept in a warmer or anything. The 4 cookies I got tasted average and weren’t warm or soft really. Much prefer Higgins or subway.
The milk shake was good, however again very expensive.
The dunking milk was just poured out of a milk container, no authentic milk jar or anything which was disappointing.
The worst part I think is the location. It’s silly to call something a ‘bar’ when it has practically 2 seats to sit in, so you pretty much have to take away… which isn’t good for wanting to dunk biscuits..
Overall, definitely not up to expectation. Will not be going there again.
I went to Moustache Cookie Bar on Thursday and I absolutely fell in love with the place! Its decor is adorable and you can tell that the management is working really hard. The staff were friendly and the service was excellent.
I had 2 cookies (cinnamon + Oreo & Marshmallow) and a hot chocolate and all were delicious! The cookies are huge so I think $4 is pretty decent! This will definitely become a regular stop for me whenever I’m in town. Would 100% recommend popping in!
Was excited about trying this place, but the price is way too much. I’m pretty sure I got 2 Mrs Higgins cookies for $3.60 the other day. I wouldn’t pay $4 for a cookie, and it wasn’t that big, just flat so looks big.
Good ratio of chocolate chunks to dough though.
Perhaps the prices will come down when the business is more established.
After seeing an article in Metro about Moustache I thought I would try them out. I usually buy Mrs Higgins which I cannot fault. At Moustache there were only 6 varieties and the two I bought were White Macadamia and M&M. I have to say that I did not think they looked as good and felt that the texture was also not as good as Mrs Higgins and at $4 each found them a bit pricey. So sorry Moustache I will be going back to Mrs Higgins as they are always consistently good and love the variety.
Was excited about the cookies – until I saw the price $4…
Like another customer mentioned, subway cookies you can get for way less. Even Ma Higgin cookies are cheaper.
Not enough flavour in the Nutella one
Friend purchased strawberry milk for $1.5 – which tasted like Primo… Definitely need to review the price even if trying to break even and even if it’s starting out. Because the scary thing for customers is that the price would only go up from now on… and it would be madness paying anything more than $4 for a cookie.
Decided to try this place out amid much fanfare and hype, and I must say my personal experience was an ambivalent one. Their flagship items, the cookies themselves, are excellent. Generous sizes and a decent range (although this will hopefully be expanded upon in future). Soft, chewy, the perfect texture and taste, they simply cannot be faulted. Their drinks on the other hand are appalling and severely limit my overall rating for this place. The milkshakes are tasteless and overpriced, and the less said about the hot chocolate, the better. One of the worst I’ve ever had actually, and I’ve drank a lot of hot choco in my time. Prices in general are a bit on the steep side (I know the cookies are large but $4 is quite a bit, compared to competitors’ offerings).
All in all, a great store and concept that is likely to become a hit and grow into the future. The drinks problem needs to be sorted out, but I am sure they can handle that.
Was very excited to try this milk and cookie bar, drove a long way especially for it. The range of cookies was very poor, there were only 3 or 4 choices, and all the popular yummy flavours were sold out at only 2pm?? The service was poor in that the lovely lady couldn’t remember who ordered what, and misplaced some milkshakes, and gave them to the wrong people. Our milkshakes were relatively tasteless. Although they were a perfect texture, and really cold . Our friend gets coffee everyday, and he said the coffee was disgusting, one of the worst hes ever had. My boyfriend didn’t even bother buying a milkshake because they were ridiculously expensive at $7.50 for a smallish cup. Cookies were $4 each, which is expensive however they were quite big and tasty, in saying that Subway cookies are almost the same size, are only $2.60 and also tasty. The place was cramped, probably why the lady was so confused as to who ordered what, as people had to stand outside to wait for their order. There were only 4 bench stools to sit in, so even if we did want to sit down and enjoy dunking cookies in milk. we couldn’t!
I think I’m in love with this place. The decor and store itself has a great feel to it and the staff are super friendly. The coffees and milkshakes were pretty tops too. Now… The cookies… Better than anything I’ve had from Miss Higgens or Cookie Time. They look and taste amazing with a real homemade feel. Great location being just next to my bus stop This is definitely my new regular coffee and treat shop.
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