Fiona said: "My second visit to dine at HPH and the experience was even better than the first! I was anxious at not being able to book for dinner, but it was not a problem. We arrived around 7pm on a Friday night and a table for three was…" read more »
Unfortunately this restaurant continues to disappoint. As the upstairs was booked out for a function, we were seated downstairs in the cafe. This limited our drinking options, as some drinks were upstairs only. After asking if the prices would remain the same for the lesser cafe environment and reduced bar options we were then told there was no change in pricing.
I ordered a ‘Flintstone’ steak and received an underwhelming meal, especially for $34, with ‘medium rare’ arriving as medium. If a dish says it includes seasonal vegetables and handcut fries, I don’t think it’s unreasonable to expect something larger than a small handful of vegetables, or more than 5 fries. Chicken was also ordered and was dry.
If the restaurant is booked out for a function, using the cafe for restaurant patrons is just taking the opportunity to grab additional revenue without regard for the customers experience or expectations. Additionally, while a sea view is nice, it shouldn’t be built into the menu pricing – especially if the food quality (presentation and degree of kitchen capability) doesn’t live up to the prices being charged. This is not a quality, higher end menu, in it’s execution at least.
A poor overall experience – unlikely to return & will definitely be telling others not to bother.
Good coffee and lunch menu which is tasty, rather friendly staff the setting is a little bit crowded but an all round good cafe.
Went for dinner last night, our 4th trip to this restaurant in as many years.
We were seated straight away, right next to the window which I found very pleasant, given that the restaurant seemed quite busy. The wait staff were polite and attentive, our meals took all of 20 mins to arrive.
I had the ‘surf and turf’ and my partner had the chicken breast. The scallops and shrimp were large and tasted fresh and the steak was cooked perfectly.. this is the second time I’ve had this meal and like last time, I wasn’t disappointed. The chicken meal was a little dry but was seasoned nicely.
I would only have one small complaint, which would be the increase in price since our last trip.. my meal was close to the $40 mark, we eat out quite often and as good as it was, I didn’t feel the cost was justified given what you’d pay for a similar meal elsewhere.
No other complaints though, we’ll definitely be returning.
I wish this restaurant would find new management and soon. I have lived in Brighton a few years now and reluctantly keep going back as there is no where else much to go.
Bad and rude service. And they don’t seem to care either.
Well that was the last time.
As a walk in guest, I had the oppourtunity to dine at the restaurant. After waiting for about 20 min. on the table, I realised I had to go to the counter and place my order for drinks instead waiting for somwone to take orders on the tabel.The restaurant seemed reasonably quite for a late sunday afternoon though the beach /pier was full of visitors.The staff wasn’t very busy either and could have paid attention to walk in customers.
The drinks arrived quickly howver there was not much choice from the menu for afternoon snacks. This prompted us to wait for dinner time and unwillingly we had to kill another 40 min. for the clock to hit the dinner time in anticipation of a good night out.
Waiting anxiously, we ordered the sunday special mains which arrived in 30 min.only to our dissappointment.
The chips were cold and the chicken didn’t looked very promising either. The dish did not met our expectation so had reasons to complain. After waiting for a while, decided to cancel and return the dish.
However, the vegetarian pasta recommendded by the waitress were extremely good and did some justice to the dinner.
Sadly, the overall atmosphere of the restaurant isn’t inviting either. It’s a shame that being on such a prime location, the restaurant hasn’t got much to offer.
It holds tremendous potenial and can improve with little efforts.
Completely ignored for 20 minutes. Waitress passed us by several times. If we need to order at the till she should of told us. I was there with a foreign visitor and was very ashamed, they made a very bad impression. We left. Will never be back again. My advice: spend your money elsewhere.
Disappointing lunch had here. Such potential to really impress with the great view of the water. But the fact I had to order at the till and pay up front didn’t impress. So every time we (three of us) wanted a drink you had to get up and go order it and then pay. Madness.
We all had the fish special which was monkfish with prawns. $28 each plus we ordered a plate of fries as the fish came with potatoes which were called gourmet potatoes. Don’t know what was ‘gourmet’ about them they were just boiled new potatoes?
The meal was disappointing. It looked great but was so bland. The prawns had no flavour and I had to really season my fish to grab some flavour.
Nice salad though and the dressing was lovely.
No dessert was ordered. And even though we had all finished our meals and had even ordered some more drinks still our plates remained glued to our table for the next 60 minutes! Wait staff walked right past us countless times even the manager, but no, no one was going to clear our table. Maybe you have to not just order and pay at the counter but clear your table too, hmmm?
Would I recommend this restaurant? Probably not, your paying high prices for crap service and disappointing fare.
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