Reviews for Thai Chef's Restaurant
by Saamya Gupta
23 days ago
This used to be my favourite restaurant but the recent behaviour by the staff has disappointed us .
The food is undoubtedly amazing but the service and attitude by the staff has made us re think to visit this place .
by Irvino Irvino
one month ago
we lived in parnell last year, so we had thai food in this restaurant quite often, I love the fried rice and the pad thai it's world's class, but unfortunately i had one bad experience with one of the waitress, I ordered 2 fried rice after waited for 30 minutes (which is normal) the food came and it was 2 pad thai instead of fried rice, i was craving fried rice that moment so i called the waitress to complaint but she's really rude that time and argued that she heard me said pad thai, but my partner heard me said fried rice, so it's quite intense, so she refused she was wrong and take my food away and put the plate in the bar in a way that it make clang sounded really hard, and then slammed the kitchen door.
it was a horrible night..sometimes i really miss their food but if I remembered that incident again i think i'll go with other better thai food.
don;t get me wrong the food is superb, so if you want to try one of the best thai food in auckland you should try this one.
one month ago
Great restaurant and nice people. Love the food and innovative recipe names. One small compliant food quantity reduced by half since the onset of grabone voucher. Loyal customer for a long time before Grabone too.
2 months ago
One of the best restaurants we have been to in Auckland. We went to get buffet hot pot and it turned out that we were the only people there (though the room downstairs was packed, guess not many people know about hot pot). It is really worth the price and the food was extremely good. One of the staff, I think her name was "pai", was amazing. She was extremely funny and helpful. Beside the food, she will be one of the reasons that we would come back and recommend it to the our friends.
by Steve Hoang
4 months ago
I went there today, totally disappointed. Felt like stepped on to their trap with Grab One Voucher. They are selling the voucher for $25. The normal price without the deal is $29 per person as they said, but I saw an advertising line on the window in Thai language saying $25 per person. Some one even ask about the price before the deal on Grab One discussion board but they don't want to answer to cover up the truth that this is a trap.
The buffet is totally not worth 25 bucks at all, with very limited variety of food to choose, it is even worse than a normal Chinese hot pot buffet. The soup is tasteless and has the water like transparency colour.
The staff was quite rude as well, we came in as a group of 7 people, when we were taking the food from the buffet table, the waitress came straight away to us and say "don't take too much, just take a little bit". When there was no more prawn on the table, we asked them to top up but the staff say "chef said no more"
I am not recommend this restaurant to any body who want to try their buffet menu
by Kelly Wu
4 months ago
Worst dining experience ever! There were 8 of us having Thai hotpot at this place. The food was very average, there was nothing Thai except for some sweet and sour Thai chili sauce. We were told that we had to pay $4 for 200grams of food that was left in the pot. Divide that between 8 people, there were only 25grams per person leftover. It was not much to pay, but the waitress rudely told us that's what every place is charging and that they don't care about a bad review. I have had many buffets thus far and was never told that I have to pay for 25grams of leftover!! Absolutely ridiculous! Terrible customer service. This is a place that I would never go back to.
by Arshad Siddiqui
7 months ago
Great thai food !!! Good food nice service... english is limited and they have to get food from upstairs which is bit of a challenge for the girls but overall very happy with the servicem will surely come back !!!
8 months ago
I have come here often with large groups of around 20-30 and we sat upstairs in the private area. They have been fantastic and accommodating. Each person was able to order their own meal, no force for set menus and it all comes out around the same time. Great place for a group BYO or a smaller dinner.
by Melanie E
9 months ago
I have eaten here several times and highly recommend it. I do agree their English is somewhat limited when you are making a reservation, so you have to double check they have understood.
The food and service here is really good.
by Arthur Tse
10 months ago
In summary: Unrefined near-TAKEAWAY quality food served at a restaurant with nice atmosphere/décor with poor service.
Let's start with the service. Rang up and made a booking for a Thursday night on Tuesday and somehow the person answering the phone took my booking to be on Tuesday and enquired as to whether I was coming for my booking on Tuesday night when 7pm rolled around. Overall, their staff members' levels of English leave a lot to be desired (and this is coming from a cosmopolitan person of Asian origin).
Once we made it to the restaurant on Thursday, we found the service to be mechanical and the servers had few, if any, useful suggestions/recommendations. And a smile really would not hurt, guys.
We had a "2 mains plus jasmine rice" voucher for $30. In addition we ordered two Tom Yum soups and one drink. My Tom Yum chicken soup (this is coming from someone who loves Thai food, works/worked with Thai colleagues, and has been to Thailand) was by far the most awful I've ever had. It was served lukewarm and contained far too much chicken. You might think "Are you complaining about good value?" but let me say that this doesn't matter when the meat is literally hardened, stringent chicken breast from being excessively over-cooked and reboiled and left in a bowl in MASSIVE chunks. The chunks were so big that they were literally choking hazards.
The soup base had zero tang and was hardly spicy despite my request for a hot soup.
We ordered two mains, a green curry mixed seafood and a lamb dish. The green curry was far too watery and again the unrefined theme of food presentation continued. We made clear to the server that we intended to share our mains and we found that the one and only piece of fish in that curry was again in a massive chunk. Some of the other items were also large and unrefined. Given that we weren't given knives (this restaurant seems to think that forks only go with spoons and not knives when you eat your mains), it was kind of hard to divide up the fish. In any event, we shouldn't have to.
The lamb dish was fairly plain and tasteless.
Apart from my soup, I'll freely admit that nothing was terrible. But overall the quality of the food was barely restaurant quality and although the ingredients were fresh, the best way to describe what we ate was "inoffensively ordinary". For a total expenditure of just over $60, this isn't too bad but there is no way I will ever pay full price to eat here.
by Scott Macarthur
Apr 06, 2014
I ordered the roast chicken with red curry. They should rename this red curry with chicken bones as that is all I got. Would have been lucky to get 50g of chicken in total. Complete rip off for a $24 main. They need to do much better!
by Kim M
Feb 25, 2014
Only been here once so far as my husband and I have just discovered this Thai restaurant. We had our drinks ordered. The waitress wrote down what we ordered as she asked us each of us. She bought out a drink and gave us one drink when we ordered two. We sat patiently and 5 minutes later decided to call the waitress over and asked for the second drink. Which was we both ordered the same. So we had to wait for them to make another one. The entrées and meals are really lovely! We loved the stuffed fried mushrooms. One of the best we have had compared to other restaurant that have it on their menu. The lychee roast duck curry is absolutely delicious and amazing. One of the top 3 Thai restaurants I have ever experienced so far. I have dinned at many Thai restaurants and the duck curry is one of top 3 ones I have ever had so far. We also had the deep fried banana with ice-cream - so yum! I really recommend restaurant for anyone who loves Thai food.
Feb 13, 2014
This has to be the best Thai place in Auckland. I've been to over 2 Thai restaurants/takeaways in Auckland but this place rocks - most authentic Thai food I've had in Auckland. I have tried quite a few dishes and regularly do takeaways from here. I love hot food and they really know how to make it Thai hot as they have 7 levels of hotness. I've dined in 3 times, and unfortunately twice it's been really noisy as once they had a party upstairs and the second time there was a large group of (seemingly semi-drunk and very loud) people sitting right in the middle of the restaurant (please put large groups in the corner so that the rest of the patrons can enjoy their dinner).
Service is ok, could help if the person tending the counter actually smiled and greeted customers instead of being so cold. I am only giving it 4 stars however because I was not impressed with receiving only half the servings of the dishes (rest being gravy) when I used a grabone voucher for takeaway once - my mistake of mentioning that I have a voucher when I ordered the meals!!
Jan 16, 2014
We went to a birthday dinner at Thai Chefs recently and the staff were excellent. Nothing was too much trouble. The food here is fantastic, and it's reasonably priced (the birthday person gets a free meal!). Highly recommended :)
Sep 06, 2013
- excellent quality food and lovely decor.
- service was friendly and pleasant.
- entree size small and not good value,
- charging additional per small bowl of rice not a good look considering many other Thai restaurants include rice with the meal price.
OVERALL: a very nice quality restaurant, good location etc.
A bit on the expensive side, but I would still return happily.
Aug 19, 2013
I love their food - one of the best Thai places in Auckland at the moment. The staff is friendly and polite and the food simply great.
I have tried several dished and can't fault any of it - the satay chicken skewers are particularly tasty!
by Pia Barrett
Aug 17, 2013
We ordered from Thai Chef last night. It was a really bad experience I'm sorry to say. First of all it was a nightmare to try and get it delivered. The staff at Thai Chef do not have good English skills and failed to tell us that we had to order delivery through another website (Dinein - they were terrible too but that's another story). So it took us about 40 mins to even order the food. We persevered as I've had food from here before and it was great. All up it took up approx 2 hours to get the delivery and when it arrived it was pretty bad. The tom yung goong that I had was watery and the prawns were not fresh. My boyfriend had a duck curry - again it was pretty watery, bland and the duck did not taste fresh. So I would definitely not recommend this place - maybe they were just having an off night but I wouldn't be risking it again.
by Anna Phillips
Aug 08, 2013
Went there last night (Wednesday). Very quiet. I thought the menu was a little confusing but the waitress was helpful in sorting it out for me. Food and service was great. Will return.
by Sharon Simpson
Aug 05, 2013
2nd visit was on 20 Feb 2014: 20 people booked for our training course celebration dinner. Maybe it was too many for the Thai Chef to handle in one night as the food wasn't as good as last year. Everything was deep fried and oily. The mains were suppose to be pork but it was dripping with oil on fried bits of fat. Dessert was oily deep fried banana swimming in whipped cream from a can which was left on the plate as I had too much fried everything. Very disappointed on my return meal and felt ill all that night and this morning too. Might have to rethink of another place as I did like it last time but let me down second time around. What a shame.
1st visit was on 1 August 2013: 14 people was at our table celebrating the finish of our training course on 1st August. We had the Banquet menu which included Tom Yum soup with tiger prawns. It was wonderful. Everyone enjoyed the meal and the fast cheerful service. As the beer and wine kept coming so did each course with very little waiting time between meals. Loved the the atmosphere, price, staff and we will certainly come back again. First time at Thai Chef but not my last.
by Lucy Bradshaw
Jul 30, 2013
I ordered the Chicken Cashew. I'm allergic to peanuts and there was some in the dish by accident as I had an allergic reaction. I didn't eat my meal as I felt unwell and told them what had happened when the group paid. Their response was "well what do you want me to do about it?", there was absolutely no apology. Lucky it wasn't someone with a more serious allergy to peanuts. I won't be going back.
Jun 08, 2013
We often frequent Thai Chef for their lunch menu, which at $11.50 is really great value for such a filling lunch. I've gone through most of the options by now, the Green Curry is probably my pick of the bunch. It's a good portion size and has a creaminess to it that is particularly appeasing. The contents of the curry seem to vary every now and then, so it's kept fresh when I order it again and again.
The wait time can vary, if there's a big group around I do get a bit squeamish.
The dinner menu is also worthwhile, I've tried the spicy crispy pork dish (it had some outrageous name I can't recall, as do all their dishes) which left a great impression.
Jun 07, 2013
The food is amazing! I work around the corner from them and so get it often and it just seems to get better and better!
Really good value for money, the lunch specials are pretty big for what you pay!
Really nice view from the restaurant of the city.
by Gemma F
May 21, 2013
The main meals weren't bad at this place but overall the service was poor.
We came on a night when there were two other big groups. This may have been the cause of the final desert coming out 3 hours after ordering.
We ordered from the set menu presuming this would be a reasonably quick option. It wasn't. And when they finally placed the Banana Fritter on the table none of us could stifle our laughs. We had waited 45 mins for dessert and what they offered us was practically a slice of fried banana and a blob of ice cream. We couldn't believe it had taken this long! Was actually comedic!
Feb 25, 2013
Lunch meals are cheap - $11.90 with a good menu. Food tastes average/pretty good and could be improved but probably expected with the price. Food is presented well and the restaurant has very nice decour, though the service is also average.
Jan 18, 2013
Very nice food and well prepared and very good value for money. Service is attentive if at times a little overbearing and not giving you time to enjoy you meal.
Nicely done Thai decor and not too over done and a fantastic view out over the city
As they are in the lower part of Parnell Road parking was easy
On the downside was the waiter, clearly was going outside for a smoke constantly as he reaked of cigarette smoke.
by Lucy G.
Jan 17, 2013
I enjoyed a nice Thai lunch here today. The lunch mains were extremely good value at $11.90. I went for The Cashew Nuts with tofu instead of meat. The sauce was certainly very tasty, and there were plenty of fresh, tender-cooked vegetables, and lots of tasty cashews.
Service was quick, and the decor was very nicely laid out. I was sitting next to a big fancy wooden elephant with a view out to Parnell Rd, so I could people-watch during my lunch hour.
I did feel a bit lost when I first arrived. Do I approach the counter? Do I stand and wait to be seated? I think, watching other lunch customers, that perhaps the waitress takes the order from you asap if you know what you want already, rushes it off to the kitchen, and then the seating process is taken care of after that. It all worked out fine - I'll know what to do next time.
Whilst enjoying my lovely thai lunch, I looked at the dessert menu displayed on a table-stand. Mango sorbet & sweet sticky rice sounded like a genuinely Thai concoction, so I ordered some of that too. Well... I kind of wish I hadn't - it just wasn't my thing! HaHa - serve me right for trying to be adventurous and greedy at the same time. Is it really supposed to be that salty? I thought maybe it would be better named Mango Sorbet with Salty Sweet Sticky Rice. That said, I ate my way to the bottom of the parfait glass... trying to work out if my palate would suddenly 'turn the corner' and realise that the salt and sweet and sticky and sorbet did 'work'. Maybe it's a combination that grows on you?!
Regardless, it's a great spot for a good value thai lunch, and with their speedy food preparation you can't go wrong really.
Jan 09, 2013
Nice decor. Food was average and overpriced. Curry was a little tasteless and noodle was too salty. Service was average as well. Food were served quickly, so that's a plus. I will probably return with guests due to the nice decor.
by Kent Routen
Dec 20, 2012
I had dinner with my girlfriend and the Thai food was excellent and very enjoyable. Very nice decor, atmosphere and very good service. I look forward to returning for lunch with clients and a dinner with a group of friends as there is plenty of room. The VIP room will also be ideal for a private function with friends.
by Hadyn Godfrey
Oct 29, 2012
The food is great, just don't expect service worth paying for.
Placed a call for delivery, never turned up. Called them back, they said they took our address down wrong, fair enough, mistakes happen, but they never thought to call us. Food arrived more than an hour late stone cold & too late as I had to leave for work.
Called up to complain, they said our next order would be free, great service right? Wrong. Tried to redeem this and the now say that they offered us a free 'meal' which is one dish - not even close to making up for their cold late dinner.
Want good Thai near Parnell, go to Nickies.
Aug 15, 2012
We dined in last night and the menu was HUGE! Delicious curries, the kids enjoyed the stir fries and the cocktails were pretty good too. The service was attentive and our meals came out pretty quickly. Some definite differences on the menu to other Thai Restaurants we have been to, but the quality was great (and the spice level on every dish very flexible). We will definitely make this a regular stop in Parnell.
by Courtney Williams
Aug 13, 2012
I love Thai food, and I've been to Thailand a number of times as I travel a lot for my business. I drive pass them daily so I was really looking forward to their opening when they were setting it up. I went there twice and I was disappointed in both occasions.
They don't serve authentic Thai food, which is perfectly fine as most Thai restaurants adapt the taste to suit Western people. I am happy if they are westernised as long as they taste good, but unfortunately the food there is very average. Ordered a duck and a chicken cashew, the chicken was dry and had only a few cashew. The duck was OK but the sauce let it down. The second time I ordered a green curry chicken for lunch and it was poor as well. Sorry but I won't be going back.
by Krissy A
Jul 20, 2012
Was highly impressed by this restaurant especially since it has just opened and the only other review was negative. We had a great evening here and so I felt the need to give some positive feedback too... We have ordered takeaway from here before as well and that was superb, both times I have ordered a pork dish and my partner a duck dish and both times they have been incredible, lots of meat and great thai flavours
The atmosphere was great as well, with the wait staff being friendly and attentive and a great few laughs had by all in the restaurant.
I highly recommend trying this restaurant. If spicy isn't your thing plenty of dishes come in mild and if spicy is your thing then they have the option choosing one, two or three teaspoons of chilli which is one of the best spice indicators I have come across outside of Thailand.
I should mention that my partner is Thai himself and gives this restaurant a big thumbs up
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