New Zealand Herald

Reviews for Tomo Japanese Restaurant & Yakitori Bar

by Jaime Y.
25th May 2012

This business is a MenuMania SponsorOne of the Business' Favourite Reviews

Went to Tomo on 24 May 2012 with a voucher for a set meal for two people. The meals were divine – the sashimi was fresh, the flavours of our teriyaki chicken and chicken katsu mains were outstanding, and the portions were generous. Loved the presentation of the food. The service was good (one waitress in particular was lovely – she’s a young lady who wears spectacles and has long hair). My friend also tried the vegetable tempura and thoroughly enjoyed it.
Highly recommended

by Rob
13th March 2013

Have had takeaway from Tomo a number of times now and never once been disappointed.
We dined in for the first time late February. Staff were relaxed and the atmosphere was likewise. Food is very well priced and tasted great. Drank a lovely sweet bottle of sake (and the rest) and left feeling very satisfied. Thanks

by Olivia W.
25th September 2012

I had the salmon teriyaki lunch box, which was delicious. Salmon was tender and teriyaki sauce great. The highlight for me though, were the tempura vegetables – light, crunchy-crisp exterior, with veges inside beautifully cooked. Also I loved the dressing on the salads.

My only suggestion for improvement would be that if you’ve got people dining inside, maybe keep the extra spot lights on for these diners (even if the clock does click over past 2pm).
My fault though I guess, as I turned up at 1:45pm… but even so, it made me eat too fast when they turned those lights off at 2pm, that I got a bit of indigestion! (Presumably the lights went off to discourage new diners from thinking they could still come in for lunch service, as opposed to giving me the hurry-up to finish… but I still felt very hurried.)

That said, I enjoyed the food very much. Service was friendly and efficient. The menu is extensive, and I was quite impressed with the range on offer (they had some nice-looking takeaway sushi out the front too).

by Lisa
24th September 2012

Disappointing. Was there with an all you can eat sushi voucher, sushi unlike any I had eaten, with an extra layer of rice rolled around the outside to prevent you eating more I guess, with tiny bits of filling, the daikon and cucumber roll particulalry unappetising. The hot meals were better but very ordinary. Would not recommend.

by Diana
22nd August 2012

Not a pleasant dining experience!

Went with friends with a dinner voucher for unlimited sushi and one hot main each.

Service was not the best, we asked them to wait for 5min until our friends arrive, but they bring out the dishes early anyway. A big plate of sushi were part of the voucher. They were roughly placed on the table and some rice smudged all over a glass cup but they did not bother change them.

The sushi tastes very dried, as if been sitting in the fridge for a long time. The carrots and cucumbers in the sushi tastes as if been sitting in the fridge for even longer. Some sushi were broken and not presentable but still being placed on the plate anyway. Overall too much rice for each sushi you need to work hard to find the fillings…

The hot dishes were ok, in decent portion size but not memorable. The ramen we ordered were the best out of all.

Overall, we were disappointed. What is worse is that we have to finish all the sushi otherwise they will charge you $1 for each un-eaten sushi, which I didn’t see written anywhere on the voucher condition. What a pain! – To reinstate my comment – the $1 charge were on the condition. My apology.

by Erin S.
5th July 2012

Four of us had dinner at Tomo’s last night. It was very busy, fully booked. We were served immediately, and requested that we would like a little space between each serving – they were happy to oblige. The meal was amazing – very fresh and very nicely presented. We would have liked to try their sticky date and also their banana puddings but we were told that they were very busy. We really didn’t need the dessert so we gave it a miss. We had vouchers, and as we were paying the extra for our drinks, two girls were promptly taken to our table we had just vacated. This obviously is a very popular Japanese restaurant and we will go back . . . hopefully we will get a quieter night and a chance to try their dessert !

by Jason K.
3rd July 2012

The worst sushi ever!!! Actually I dont like to writing the review on public, but first time I signed up on this website to say ‘not recommend to others’. I would not say it was sushi, the title should be changed to “All you can eat riceroll”. I visited this restaurant through the “all you can eat sushi plus hot meal for two” deal voucher ($45 valued at $118) on July 2012 with my wife. All the sushi were rolled with rice with veges and small piece of fish, but mostly 75% of rice and 20% of veges, 5% fish or katsu and made us full very soon. Also rule was very funny that had to order the sushi on small papers and waited for 5-10min, and charge $1 for uneaten sushi, it mentioned on voucher, but I expected good quality of sushi, because I love sushi. Chicken katsu for the hot meal was just not too bad, service of staff was just ok, so it makes 2 star (poor) review instead of 1 star (worst). Finally, value for the deal voucher was not $118, it’s less than $45 value.

by Thomas
19th November 2011

Went here for a family dinner with a voucher.

Nice clean restaurant with very friendly and helpful staff! Meals came out in good time and were very well presented and big – great value for money!
Free wifi in the area too.

You should visit this restaurant.

by Karen G.
26th April 2008

Very friendly staff here . . . they’ve retained some of the Japanese welcome & farewell traditions, which most sushi/Japanese places in NZ don’t bother with anymore.
Nice.

Food’s always good.
I find the small variety on the lunch menu a bit limiting at times however. (Though I haven’t been for dinner – I don’t know if there’s a different menu??? Probably is . . .)

Comfortable, clean environment.
A great place to meet up with people for lunch, or to grab some lunchtime sushi.
All up, a nice dining experience.

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