Tusk

3 star rating 51 reviews

Restaurant location map

09 6389516

590 Dominion Road, Balmoral, Auckland

Cuisine:
  Thai
Hours:
5:30 PM to 11 PM

Photos

Reviews for Tusk

5 star rating
by Navin Baurhoo
11 days ago

I have been to Tusk many times for the past 4 years.I invited my 2 friends to join us for dinner on Friday 10/10/14. We amended the table booking from 3 poeple to 5 and it was handle correctly by the staffs.We started with a great Starter, but we got our wine a little late (-0.5 Pts).The flavour of the soup was good as compared to what we had in the past.The mains were excellent,Delicious and to perfection in regards to Flavour, Presentation. Portion Size and they were warm. I will pay to go to Thai Tusk Restaurant again and will highly recommend my friends. Sometimes when you go to restaurants and you have ordered 4 mains (meals), very often you receive one or two which are cold. But at Tusk they were all warm.Because I have been to Tusk so many times before, so I know the Owner. He was busy talking to the Manager on my way out, but I had to interrupt him and Thank him Personally for the Great Service and quality of Restaurantauration he is providing in particular with the Grab One and Group on Deals.Cheers,Nav

4 star rating
by Kelly S
24 days ago

Good atmosphere, and good service, my experience is good as the food is good value and good taste with the grabone voucher.

4 star rating
by Heartshrooms
one month ago

We had a GrabOne voucher for Tusk, and I was admittedly a little wary after reading the reviews below. However, my experience at Tusk was wonderful- the portions were generous, the flavours bang on and the service friendly and welcoming. The appetisers were underwhelming for me- just your usual Thai entree platter. The mains were definitely the star of the show- I loved the Sweet and Sour Pork which was different to your usual Chinese sweet and sour pork. The sauce wasn't as overwhelmingly sugary, and the meat had little to no fat :D The Fresh Ginger Chicken was also delicious and quite gingery but in a good way. We also had the Yellow Chicken Curry and the whole roasted chicken, which were also really well received.

They were even generous to give gift vouchers after our meal too- perhaps there's a promotion thing going on?

 My only grouch would be the lack of lighting in the restaurant, they're going for the romantic, candle-lit scene but somehow the atmosphere feels rather dreary instead (dslr camera with flash managed to make it look good though). We were squinting at the menu and were only able to read it with the help of Assistive Light on our phones.

4 star rating
by Ekta Sharma
one month ago

Went to tusk last week with a few of my close friends!
Always keen for Thai!

We had to push back our reservation and the staff were very accommodating! They attended us quite a decent amount checking we weren't starving whilst waiting for the last person! That was nice of them!

For my drink I had a coconut juice and I really liked it! It tasted pretty fresh with coconut pieces in it!
My other friend had the same and he hardly touched it, so I think if you like coconut, then you'd actually like it, there use stick to the norm!

We ordered curry puffs and spring rolls as our starters. The spring rolls were as good as I expected, and tasted great. The curry puffs were okay, but the pastry was below average it just tasted and felt soggy.
Our starters came out really quick though! A good timing between our drinks and mains.

For our mains, we ordered stir fried rice, sweet basil chicken, chilli chicken and he go her chicken!

The portion sizes were really good!

In terms of taste the dishes were really really good! A good mix between meat and veges and the spices and flavours were also very pleasant! All four of us couldn't finish our meals so that says a lot about their sizes!

The dishes tasted freshly made and really authentic and that's exactly how I like my meals!

Staff were great! Checking if everything was okay and if we needed more rice! ????

Definitely would go back, and I'm guessing so many other people would too considering how busy it was!

3 star rating
by Rob
one month ago

Nothing great but nothing wrong either. A big place with a lot of kids each time we have been. Food ok. Service ok. Suppose it was ok then!

4 star rating
by Manu Thakur Tiwary
one month ago

Great food n good service. Chicken cashew nut was awesome!!

5 star rating
by Wendy Main
3 months ago

Great restaurant, consistently good food and excellent value, have been dining here for around 10 years. I usually order the seared scallops which is absolutely delicious, as is the red curry! Lovely relaxed atmosphere in a contemporary space.

Overall a great Thai restaurant, highly recommended.

2 star rating
by Nicky
5 months ago

My partner and I visited Tusk with a dinner voucher. The voucher was exceptionally good value, but we felt we were treated like lesser diners because of it.
We were seated after a short 10min wait and immediately on getting to our table were asked to hand over the voucher. Surely this could be more tactfully done, either on arrival with the maitre d or at the end of the meal.
We were given a glass of water each and it took about 20mins and having to ask 2 different staff members for a refill. We took a bottle of wine with us but were told we were not allowed it because we were dining on a voucher deal. This was a little bit disappointing even when we offered to pay extra.
The food was ok, my partner said the duck was tender. However they brought out the wrong main for me and he had finished his by the time they brought out mine.
It took a while for the dessert to come out and we were on the verge of leaving when it arrived at our table. It was beautifully presented and very nice so glad we stayed for it!
Understandably this was a busy Saturday night but good service goes a long way. Yes we were having a discounted meal but perhaps attention to detail would have enticed us back for a full price meal. Unfortunately that won't be happening.

5 star rating
by Jasmine Franklin
7 months ago

We came on a dinner voucher tonight, didn't expect nearly as much as we did for the price. The food was served so quickly and our waitress was lovely. The food was outstanding. It was the perfect temperature, flavour and was so plentiful. We even couldn't eat it all and we're allowed to take the remainder home. We will definitely be back!

1 star rating
by Aaron Nolan
7 months ago

We went here for our anniversary dinner and from woe to go, it was horrible. I eat out a fair bit and have a fair approach but the terrible service here is too bad not to come and place a review.

We sat down and it took them 15 minutes to bring the beers we ordered (from the bar that was 3 meters away). It then took then another 10 to take our order. The entrées arrived 5 minutes apart, the mains took a further 30 minutes and in the meantime, the other two beers we ordered took another 15 minutes and three requests.

The food was average at best and of all the Thai restaurants I've eaten at I have to say that this was the most westernised. It's a shame since I didn't go there to eat western food but rather, authentic Thai food. Even then, it was average either way and, the mains arrived 5 minutes apart. One of the mains was on a heated plate the other cold.

We left the restaurant vowing never to set a foot in there again and after spending $116 for two entrées, two mains and 4 beers, we felt poorer for the experience as well as the bill.

3 star rating
by Jane K
7 months ago

Tusk is consistently average- not in a bad way but not in a particularly good way either.

I've been here several times over the last few years and I'm never disappointed, but I'm never wowed either. The food is tasty and there's a good range of choices, but I've yet to come across something I would highly recommend to anyone else.

The service is also just fine. I've never come across a rude waiter or waitress but I've never experienced a very good one either.

Price wise, I would say Tusk is on the expensive side for decent Thai restaurants, but this is kind of made up for by the niceness of the restaurant inside, the fairly convenient location and several options for parking.

Overall, Tusk is generally a safe option for dining in the Central Auckland suburbs.

2 star rating
by Len
8 months ago

Went to the Tusk Restaurant for dinner with voucher for dinner today. Some nasty surprises there, so many limitations on choice of wine and also the food. The entree was hopeless and the tum yum soup was the worst I ever had. Mains was lamb curry it was very salty and difficult to eat hopeless dish. Chicken was Okay just. It was so hot and humid inside and the feeling was so obvious that if you have a voucher the treatment is second class. Dessert was the better one ice cream the presentation was very good. I would never go back to this place not worth the money better restaurants around Auckland for a much lesser price. Be warned if you getting a voucher.

4 star rating
by Kavita Upadhyay
8 months ago

Fantastic meal purchased with a voucher. Real value for money. Huge diverse choice with ample quantity. Very authentic taste and flavors from Thailand. Friendly service and were in no rush.

2 star rating
by Rakesh Varma
9 months ago

Went there with an online voucher. Enjoyed the food but the service was the worst i have seen in New Zealand. No one cares about the empty plates on the table. Mains we served by pushing the on trays plates and deserts were also served with all the plates and bowls still on the table. I am never going back.

5 star rating
by Marjorie
9 months ago

Have been 2 times to Tusk now and both times have had an awesome night out and experience.
The staff are very at tentative and helpful!
Food was delicious!
atmosphere very relaxing and found we could hear each other well and did not feel cramped at all ?

3 star rating
by Prashant Gundani
10 months ago

I have been nos of time there, good tasty food most of the time you get good food but not consistent. Little exepensive but normally nice food but they have lots of grab1 customers so can't concentrate on you

2 star rating
by Trisha Lynch
10 months ago

I was very disappointed. There were 4 of us friends who have not seen each other for a few years, wanting to have a great night of wonderful Thai food and a chance to chat.
We booked for dinner at 6.30pm, the restaurant was hot and humid as it had been a very warm day (mid Dec). The restaurant was not air conditioned and it was hot and humid in the restaurant as well and we had to keep fending the flies off our food.
The food was good but the atmosphere was terrible. It was not cheap as we paid $190 for 4 of us which included 2 glasses of wine. Better value and atmosphere elsewhere.

4 star rating
by Ruth Z
11 months ago

Went here last night with a deal voucher which was for two wines, entrees, mains and dessert, which made it a very reasonable price.

The white wine was lovely, although they didn't tell us what it was. We were seated quickly and given water, which was refilled often throughout the evening.

The entree platter for two was delicious. Honey Satay chicken skewers, samosas, chicken nibbles and spring rolls with three dipping sauces. Everything was lovely, except I wish I had known what they were, as it was a set menu with the voucher.

We chose our mains, Cashew Nut Chicken (done mild) and Chicken Pad Thai. The cashew nut chicken was a mix of vegetables, chicken and cashew nuts in a tangy sauce which was amazing, and they brought rice around to go with it.
The Pad Thai was not the best I'd ever had, it came enveloped in a huge omelette, which was a bit too much egg. Also there was no lemon to squeeze on it, so it could have done with a bit more tang. But was still delicious, and the servings were so big we had to ask for takeaway boxes which they happily made up for us.

Dessert was a set platter for two, including ice cream and whipped cream with wafer sticks, fruit slices and some kind of small green coconut slice. Again, wish I had known what they were! But the plate looked gorgeous and it was tasty enough.

The place looks amazing, and was bustling even on a Thursday night, but not too obnoxiously loud.

The only thing was the mains were around $20 or more without a voucher, and although the food was nice, I'm not sure if it was anything special for that price.

Overall a lovely evening, good wait-staff and a nice meal!

1 star rating
by Sujata
11 months ago

Was not worth spending our money and precious evening there. Actually we had vouchers and had to stay till desert otherwise I would just leave after the entrees. Tom yum soup was tasteless, like water and prawns. Mains were just ok, edible. But came cold, needed to send back to be reheated. Because we had vouchers, the choice is really limited. The desert is just one option, take it or leave it!
so if people are looking at buying vouchers for Tusk, just watch out.. You don't necessarily get your preferred table or reservation time if its voucher and also you don't get a large choice from the menu too.

4 star rating
by Katherine Marshall
11 months ago

My family and I visited Tusk Thai last Saturday with a deal voucher. After reading average reviews we weren't expecting anything fantastic, but we were very pleasantly surprised!
Staff were lovely and very attentive, even though the restaurant was extremely busy everything came out very fast and we were always being asked how the food was and if we would like more drinks. The soup starter was delicious - spicy chicken or prawn - would definitely recommend!! Mixed entree was nothing exciting, just usual satay, springroll etc but still nice. For mains we had red curry, BBQ duck, sweet & sour pork & stir fried beef. We were amazed at the portion sizes - massive!! The duck dish had plenty of meat and was yum! Red curry was delicious, and just the right level of heat we asked for.
Dessert was nice - fresh fruit & ice cream and very refreshing after a spicy meal!
The only downside was parking - it was very hard to find street parking on a busy Saturday night, so we ended up parking in the Warehouse carpark.
All in all we thoroughly enjoyed the evening, and will definitely be returning if we are in the area!

1 star rating
by Adeline
11 months ago

Abysmal. We ordered 2 starters, 2 mains and dessert. The tom yum soup starter we had was at best - tasted luke warm. Hmm... iffy. The sweet sour fish we had was okay - though I suspect the fish wasn't as fresh as we had hoped it to be (it had that stale defrosted-in-a-hurry smell to it). But what was the worst was the pork red curry that we ordered. The meat was actually still pink! We suspect that the broth was already made ready in some big cauldron somewhere and when they ask you if you'd like chicken, pork or beef/lamb in it, they'd just chuck a few pieces of your selected meat into the broth. I
What was worst was it wasn't even piping hot. Just luke warm. Yuck. We pointed this out to the female waitress (with beach blond dyed hair), she said she'd notify the kitchen but all I saw was her just chucking the plates back into the kitchen and not saying anything and going back to the counter to continue her chat with another workmate. Classy.

2 star rating
by Carol Smith
11 months ago

Having heard great reviews of Tusk we quickly bought the deal voucher when it came on line. Arrived to a packed restaurant last night so thought "this has to be a good sign". Firstly, it was very very noisy and it got to the point where I could hardly hear the person seated next to me let alone across the table. We were a table of 4 and the layout is cramped, I don't think they could of got another table in the place. The decor is very nice and tastefully done. The waiter and waitresses were very pleasant but they were rushed off their feet and it took a couple of prompts from us to get some water and our drinks (which we had to follow up on once they were ordered as they took so long). It was a set mixed entree which was declared to be "so-so". The spring rolls were something out of a packet and totally tasteless, the satay were good as were the curry puffs and the chicken nibble was nothing special. We chose Garlic Squid, Lamb Mussaman, Pad Thai and the BBQ Pork in Coriander with Pepper, Garlic and Chilli Sauce for our mains. At this point I have to say when we ordered our mains we were not asked whether we wanted it Mild, Medium, or Spicy so obviously everything just comes out the same. The 4 of us travel to Thailand every year for our holidays and so are very well acquainted with Thai food. The Pad Thai was good, as was the BBQ Pork, but the Mussaman was pretty average with little taste, runny sauce and the pieces of Lamb were absolutely huge, far too big to eat in one mouthful. The garlic squid was a total disappointment and we left most of it as it was very tough and rubbery to eat. All in all a pretty "bland" meal in comparison to many other Thai restaurants we go too. They have gone far too "westernised" catering for the Farangs (Europeans) palate. Interestingly enough we did observe they turned over tables a few times while we were there, all I can say is the people that dine there have not tasted the true taste of Thai food. We did have the complimentary drink that was included with the deal but took our own wine as it is BYO. We were quite prepared to pay for corkage but got told we couldn't drink our own as part of the deal. What difference does it make??? 2 of our party had an Irish coffee to finish and there was also 1 beer that we paid for as extras. The cost of the coffees and beer was $35, absolutely extortionate, the coffees weren't that good!!! Sorry but we definitely would not go back and won't be recommending it to others unless they get the true taste of Thai food back into their cooking......

5 star rating
by William Laughton
Oct 11, 2013

We have been here 3 times and have never been disappointed. Lovely Thai food. Wage best part of the restaurant is the food. It is always busy and it thoroughly deserves to be. Best Thai food I have ever eaten.

5 star rating
by Katherine
Sep 11, 2013

Have been to Tusk Thai restaurant many times. With and without a daily deal voucher (the vouchers are awesome). Food here is delicious and always consistent. We have never been disappointed. Love the steamed fish. Looking forward to our next visit.

3 star rating
by Lee V
Sep 11, 2013

The place looks lovely but the food really isn't that great. I've been there twice and both times agreed that the Thai place a little up the road is way way better and half the price.

1 star rating
by Charlie
Jul 07, 2013

Appalling!!! Saw this on deal voucher online and we thought we should give it a try and it definitely was a disappointing experience. We were seated around 7.00 pm and it took the waitress more than 40 mins to come even talk to us to get our appetizer. When we asked questions about what some specific foods were our waitress just responded "ok" and just went away and comes back another 15 mins later, my guess is they speak very poor English and can understand the language to a limited extent because every time we asked something she didn't know how to answer it. And even worse the waiting time during meals (even the wine) was just way too long. Will not come back here again.

5 star rating
by James Tum
Apr 30, 2013

Went to Tusk with a deal voucher, had to book through a specific page on their website for the vouchers so I was expecting them to maybe skimp or put us at a bad table, but it ended up being very nice. Good was really tasty and came out quickly. Ordered the BBQ duck and the salt and pepper squid, both were cooked nicely and there was lots of meat. Not sure if I'd pay full price, or try and go at a busy time but my experience was very good.

2 star rating
by Lisa Helmling
Apr 27, 2013

Went out for dinner night before last...I feel sorry for the chefs. The food was great, well cooked and impressive. The service was awful. They spilled the soup all over me after slamming it on the table (with no apology), we had to ask to order after waiting 20 minutes without drinks or anything. We had to query about our drinks after ordering them and desert came only after we asked after it. The waiters seemed to be running around like headless chickens with no idea what they were doing - no one seemed to be in charge, it was total chaos. They need to change their waiters as it is letting the great food down.

1 star rating
by Kate
Apr 25, 2013

This is the last time we ever go here! We have tried it a few times thinking it may improve but it's got worse. It's always sooooo busy I can't understand it! BYO maybe? Somewhere that takes big tables?

We had to ask for our menus and there was confusion over that. We waited an hour and a half for our mains and it took us 10 minutes to eat some of it. The staff are friendly but not that attentive.

The appetizers: The fresh spring rolls are are 2 fresh rolls cut in half with no rice noodles or fresh herbs in them.They're put on a plate with a terrible fishy sauce with masses of what seamed like toasted coconut sprinkled everywhere? The curry puffs are like the ones you get in a packet at the supermarket and fry yourself at home. The RICE is a glutinous blob not worth $2.50. We had the vege green curry and it was just SO standard I could have made it better at home. I think they charged $22 for a curry. We also had the wok fried prawns once again in an average sauce with a total of 10 prawns max for $25?

It was so disappointing - the food courts are better than this! But the funny thing is the guy at the register didn't even ask how our meals were, he was to busy punching in numbers because they are SO BUSY. My advice if you are thinking about going to this average restaurant consider a food court and pay half the amount of money and get your meals at a reasonable time.

4 star rating
by Liv Winstone
Mar 29, 2013

Extremely yummy flavours in my Thai green curry - the sauce was REALLY good, and there was loads of yummy bamboo amongst the veges. The wait staff were all very smiley and friendly, and did a great job providing a special dish for my preschooler with absolutely no heat/spice in it - we just asked for fried rice with onions and egg. Spot on, thanks :)

Hubby was really happy with his chicken red curry too. We completely cleaned the plates!

I just have two recommendations - one was that they didn't have my booking when I got there (I'd phoned in at about 5pm, and there was no record of it... but it was no drama - they found us a good table).
Second recommendation would be that they deep fry their tofu fresh, for longer, and in smaller chunks? I'm no chef, so am not sure what the process is, but the tofu green curry was served-up in less than 5 minutes - which was good on one hand, because we were really hungry... but the tofu was, in my opinion, not as tasty as it could be. So on the other hand, I would've preferred to wait longer for my meal to be served if the tofu had been freshly deep-fried to a crispness, and in smaller hunks, so you can't taste the sections of unflavoured tofu.

Regardless, our little family had a lovely time, and really enjoyed our food. Service was great overall. The venue was comfortable and nice, and parking was pretty easy round the corner in The Warehouse carpark.

We will happily return. :)

1 star rating
by Emma Gerlach
Feb 15, 2013

We ordered for takeaway. The pork pastries were fine, but I ordered my duck curry very mild and my partner ordered his beef stir-fry medium. They mixed up the spiciness levels on our dishes, so I had medium and he had very mild... ruining the experience for both of us. What's more, the food itself was very average for a high price. We will definitely not be coming back!

2 star rating
by Melissa Brenzinger
Jan 25, 2013

Went last night with a group of 11 for a friends birthday dinner. Friendly service, suitable wine list comparitively and OK in terms of waiting for food.
Reasons why I give two stars.
I got dished out rice onto my plate by a communal pot. I'm not an overly fussy person but come on, give me a suitable serving size bowl with rice in it?
I am incredibly hungry after I left. The curry was spicy and recommended - I had the lamb but it was though someone threw spices in there to make it seem more or less authentic.
My potatoes were barely cooked, not soft and moist in the curry juices. As carbs and I have our on off relationship - the curry needed to have been more up to game. Veges were not market fresh as specified and those three pieces of lamb one of which was fully fat is possibly the reason why I am disappointed.
Average, overpriced - wish I had more of a say where the dinner was held.

4 star rating
by Francis Knowles
Nov 26, 2012

We went there last night with a deal voucher. The service was a bit slow but the restaurant was packed, so we thought fair enough. The waiter was also very apologetic about this and gave us a bit extra in our appetiser, which was appreciated. We had the green curry and the chicken cashew nut, and it was delicious! The portions were the perfect size, we were both stuffed with only a few veggies left on each of our plates. I would eat here again.

2 star rating
by Anna Willenbacher
Nov 20, 2012

Went yesterday eve to dine with two friends with a voucher. Definitely felt like second class customers. Very unfriendly service and even when we said from the beginning we would like to pay additionally for seafood or drinks, every single time we would be reminded by different staff it would cost more, which we have had just discussed .One of us did try the BBQ Pork and it turned out to be almost rare so just not eatable, the Pinot Noir offered from the wine menu turned out to be a different choice, so when we ask to see the bottle, we discovered it was another selection, questioning the choice, the answer came very bluntly, we only serve a special kind of red wine with the voucher meal. wow, thanks, but no thanks for that sort of service, the rest of the food was not even average, very unsatisfying, since it was our first experience with Tusk and we received another voucher to be spent on a next visit, guess what we did with that lovely voucher, in the bin, they won't see us again at Tusk

2 star rating
by David Chan
Nov 11, 2012

Went there with a voucher for dinner for two tonight. We were not greeted at the door, had to get the staff's attention ourselves. We were shown to our seats quickly enough, but were just abandoned there as soon as we sat down. No menu, no water. After 10 min someone finally asked if we had menus and brought us the menus and water. After we decided what to get it took ages for the staff to notice us. We had the salmon red curry and duck dish. The duck was pretty good, but the salmon was just average, really just red curry with cooked salmon added. We wanted more rice, again took forever to get anyone to notice us. You'd think a raised hand should be raised for no longer than 30 seconds before someone sees it and comes over. Apparently not.

The food wasn't bad, but it wasn't spectacular either. For that price you'd expect excellent service and excellent food. The average to above average food was really let down by the front of house, which aside from one male staff seemed very disinterested and disorganized. The woman that came over to give us more rice said nothing the entire time. No smile, nothing. When I got up to active find them to say that we're ready to order, the guy I asked just kept doing what he was doing. Took a whole minute before another waiter came to take our order.

Would've given this place 3 stars if not for the final slap in the face before we left. We were told that seafood dishes were to be charged an extra $5. Our voucher was taken away as soon as we arrived and no one told us of this rule when we ordered the Salmon. Absolutely disgusting service. Will never go back again, not even with a voucher.

2 star rating
by Kris
Oct 09, 2012

Went there on Friday for dinner and used a voucher. First of all we asked to be seated inside and staff said no space available but could see there were at least 4 tables free and didn't had reserved sign on them. we were placed at the back of restaurant near to the door which opens into their storage. (Was not impressed at all)
Second the entrees were like just heated up in microwave which were served within few minutes after placing our order. Which raised our question is it even fresh we had prawns and salmon skewers.
In mains we had garlic beef and red curry. Beef was nice but curry was too runny. I had better red curries at other Thai places. Jasmine rice was way below the standard, first serve of rice was too sticky and looked old.
Overall I would rate this place very low say 3 out of 10.

5 star rating
by K-Lee Pafalani
Sep 22, 2012

We dined (4 of us) at Tusk tonight for a friends birthday. Restaurant was busy and the atmosphere was lovely. The food was delicious, service was very good and the staff was friendly and attentive. Thank you for a great dining experience, would definitely return again :)

5 star rating
by Erin Syms
May 10, 2012

Four of us went there last night. It was very busy as it was the last day to use the voucher. We tried the lamb curry for the first time. It was delicious - very tender and the curry was perfect. We also had the fresh ginger beef and that was very tasty. The chicken dishes were very nice too. We were also given a $20.00 voucher which is definitely going to be used as the dinner we had hit the right spot. Well done Tusk Thai.

3 star rating
by David Boshier
Jan 11, 2012

The Tom Yum was very good and I would recommend it, outside that every other aspect was just ok. You do get to watch the odd flaming dish leave the kitchen which I am sure kids would enjoy.

Would not walk over hot coals to go back.

4 star rating
by Areena Sahay
Oct 07, 2011

We bought voucher to try out Tusk. Great service, brilliant food, took awhile to get the food and they ran out of beef! over all not bad. :)

2 star rating
by Chloe
Aug 11, 2011

Very very western. Doesn't taste anything like the food you actually get in Thailand. In saying that I've given up completely on finding a place in Auckland that does :(

4 star rating
by Sharon
Aug 08, 2011

Just had another dinner here last night and have to up my star rating as, although packed (the last night for the voucher) staff were on to it. Friendly and attentive to all diners. Thank you for your service, hats off to you all. Food was good, hubby had the whole chicken - a first for him, perfectly cooked.
8 Aug 2011. Been here a few times a year or so ago and food and service was consistently good. Went recently with a voucher and while it was busy, staff seemed to be fast with food delivery and continued to fill our water glasses thru the evening. Quality of food was good, as expected. However we had the 4 course banquet and while the main was sufficient I felt the entree could have been a bit more generous. Unfortunately the most disappointing part of the meal was the dessert. For 2 people: 2 small pieces of jelly, 3 slices of apple and 3 of orange + 1 grape. My husband offered to share it by cutting it in half by I respectfully declined leaving him to struggle his way thru the entire plate. I dont know if this was due to the voucher or the economic climate but if this is the dessert offering, it could have been alot better for minimal outlay. Overall a nice evening and thanks to the main we didnt leave hungry. Thank you.

3 star rating
by Lovetoeat
Jul 20, 2011

Love your snapper as main and for dessert the deep fried ice-cream is yummy...soooo special.
Good value for money too.
On the downside, a bit too tight for space and parking is an issue sometimes.
Decor is lovely.
Value for money.

1 star rating
by Aaron
Jul 08, 2011

07/07/11 - We attended Tusk restaurant last night as a group of 18 for a birthday dinner. The birthday girl had long been waiting an occasion to attend this restaurant, which looks so great from outside and is also nice in the inside. To her misfortune and a ruin birthday experience the following was observed/happened.

1. Drinks - We were not asked if we wanted drinks but in saying this they served plenty of water. Wine glasses still left on the table (we only required 5)

2. 4 of the 18 were vegetarian - YES we know how difficult it can be to cater for vegetarians so we made an effort to order their meals first so it was kept separate from the others (we aren't as fussy as we sound). Instead of vegetarian spring-rolls we received a prawn entree. YUM for a non-veg but being a vegetarian and having prawns for the first time is quite disgusting. Not a good way to start off your meal. The entree was replaced by spring rolls after we made the staff aware of the mix up.

3. Mains took 30-40 minutes after the entrees (thank god for i-phone's and the great Simpsons game). Yes we should socialize but theirs only so much you can say to the person in front of you (the other option was to yell to the other end of the 6 tables set up side by side).

4. Wooohooo mains are here - "I bet they forget one persons meal". Not only did they forget one person’s meal or mixed one up with another (god knows which one happened there was no system in taking the order just a white piece of paper with lots of orders on it), but, they forgot the birthday girls meal. Most restaurants would acknowledge your have 18 guests in your restaurant because of the birthday. Restaurant manager - "mm maybe we should pay particular attention to her after all she did bring in the business tonight, nah lets not she’s just another person".

5. So they forgot her meal - she nicely went and asked the staff if they could make a new one for her - reply "no sorry we are to busy will take 30 minutes". Birthday girl comes back upset (way to go tusk for spoiling the party). We kindly asked again to make another yummy pad Thai, urgently, as we are here for her birthday and we would appreciate the effort, if required well pay you double just get her the meal. Reply "sure I will make it right away" - why not say that in the first place instead of fluffy around and ruining the birthday dinner.

6. Great! I’m full now lets have the birthday cake! - After asking 3 times the staff finally brought the cake out. By this time mood was ruined and birthday spoilt.

Overall, bit of a pity especially as we changed our option from ZAP down the road to TUSK as per the wish of the birthday girl. They didn't come close to the service you'd get at ZAP (totally recommend ZAP, its cheap and cheerful with amazing Thai). Food at TUSK was generally okay and although the long wait you get a fairly good portion for the price and it was warm. No other complaints just bit disappointed with the service.

Do try it for yourself this is simply my opinion and experience. If you don't want to take the risk go to ZAP (no I don't have anything to do with the place financially or any other way its just my favorite).

3 star rating
by Bob Iswar
Jul 08, 2011

Went to this place last night, has great ambience and is well setup and overall pretty good service. I had the steamed whole fish with chilli, it was awesome and well worth the money, however I tasted some other dishes and they were pretty average, and my son had the roast pork which was like a large starter, bit tough and very chewy and very dry !! The dishes are pretty small and quite expensive.

Would I go back ?
I suppose if I wanted to go to a place with great ambience with average Thai food I would.

5 star rating
by Sarah M
Jul 01, 2011

Went to Tusk Thai using a deal voucher on Thursday night. The food was fantastic, even at normal price would be great value for money and really tasty. The service was also great, food was served quickly yet hot and fresh.
Would definitely consider going again.

4 star rating
by Bobbi Small
Jun 07, 2011

My wife and I go here regularly and often take friends and family. the food is great, the service is always on the button. No matter how busy, staff always seem to be able to squeeze us in, even if there is a brief wait. Happy to have a couple of drinks in the small bar area. Favourite dish - hmm salt & pepper squid, but then again the curries are great and so is everything else. Great Thai!

2 star rating
by Kerry Shenn
Apr 18, 2011

Nice decor with mixture of Thai and the modern element, but the food is quite disappointng us, with the green curry lack of taste and the chicken portion is not enough to share with my wife. But the waitress is quite good when we told her the problem and she apologized to us and made effort, that's why rate 2 stars.

4 star rating
by Winston
Jan 28, 2011

Came here on a Thursday evening and restaurant was full. The food for me wasn't bad but just okay. Staff were friendly and attentive. Atmosphere is very cozy.

5 star rating
by Stephen Clarke
Jun 09, 2010

Wonderful food and great service. I am always greeted politely and although this place can get busy, the food and ambience make it a great venue for casual or group dining. I love the open fire!!

4 star rating
by Tusk
Sep 20, 2008

Really nice - have been here a few times now and the food is always very good - had a bit of a wait for our meals last time, but worth the wait.