Reviews for Urban Turban
by Sonali Geo
3 days ago
I had always wanted to dine here since its inauguration. So one warm dry November Saturday I took my turbaned friend to Urban Turban to feast. I was expecting it to serve the Punjabi fare like its name - viz chole bhatura, dahi vada and the like. However the menu proudly declared it to be Bombay Tapas. Still excited, we ordered the Flavour burst and Pau Bhaji. I knew what Pau Bhaji was and was surprised when the Flavour burst came to the table in the form of 6 pani puris. They were tasty and no complaints about the presentation. However, we were a little surprised when the staff wanted to clear away our plates before we had finished dinner. Were we keeping them from going home early, we wondered, as we left bewildered.
by Sananda Chatterjee
14 days ago
The food and drinks were tasteful but for the price, the amount of food on plate was a lil disappointing.
Perhaps one pays for location?
We didnt order the bottomless curries but will do next time - maybe thats better value for money!
by Tanushree Sharma Katyal
one month ago
Party size 5
Order - chicken tikka- excellent
Butter chicken- excellent
Himalayan chicken- extremely hot
Naans- v nice
Palak paneer- v nice
Definitely will go again
by Parth Engineer
2 months ago
It is really Hard to find the best dining place around the city with the spectacular views of the viaduct. The food was so yummy and delicious and would recommended the Himalayan Chicken with Naan Bread and also mouth watering garlic prawns.
The service was so quick and with lots of information about the food and drinks. A warm thanks to Sachin and Abbas who made our experience unforgettable at urban turban. Even though it was so busy because of Father's Day, they provided us with best dining experience. Sapna served the food and drinks with the warm touch of hospitality.
Highly Recommended place . .
by Pooja Pamula Kumar
2 months ago
Worst service ever!!! Manager @Alvin Kumar dint want to take any kind of responsibility what so ever. We asked to see the manager four times but he was too busy in the "kitchen" helping the chefs apparently!!!He walked past us three times when we spoke to the duty manager. We waited two hours for our entrees.. no apology whatsoever from the staff called @sapna who actually stuffed our order up to begin with and when we asked for our entrees after 60 mins of waiting she said it will be 5mins and after half n hour she came to ask us what entrees did we order in the first place ... I mean after 90 mins of waiting and telling us that our food is 5 mins away... You come and ask us what we had ordered in the first place!!!! We asked her why did our order not go in correctly in the first place and why was it taking so long and the only reply we got was - we are busy! If you open a restaurant up for service and people turn up... all we ask for is good service and food! These people need to learn the basics of hospitality if they want customers to return.
3 months ago
Very yummy Indian, tandoori chicken plate great, hot 6 was ok. Nice and thick mango lassi. But service was poor. Kept coming back and asking what we were waiting for because they lost track of what we ordered and what was delivered. So the entire meal took ages. Prob wouldn't go back to be honest
4 months ago
I normal never write reviews but promised the waiter I would. Visited Auckland, last week, on business first time, and dined at Urban Turban
By God !! it's not just a pleasant experience but an outstanding one. The service and food was great, one of the best I have experienced in my travels around the world in any Indian restaurant. Being of Indian origin I can write this review with some level of authority, food menu is extensive (very different to cutter cut Indian restaurants) and the quality was outstanding. I had the Gun power shrimps for entree and Lamb Masala as appetizers. My GOD what a great choice, flavors still linger on my palate memory - after i left NZ and am back at home in the Bay area , USA. Very well defined flavors cooked to perfection. I would highly recommend this place and can't believe there is no outlet like this in the bay area. Indian food is better in Auckland, for sure
Last wanted to comment on the service by, Sachin - very welcoming and true Bombay person - warn, open and cool - Good work and God Bless
Vijay G, SF, USA
by Mona Mohammed
5 months ago
Try their homemade ice cream. Rose, Mango & Betel. Exotic flavors!
5 months ago
Food was average and for those that have been to many Indian restaurants in the past I say visit those instead. Not a restaurant for a family or group of friends that share meals, more suited to those that get one dish per person, because that is how they have set it out. Very limited menu and again high price for average food.
I only give the 2 stars because I quite liked the attitude and service of the staff, very friendly and always having a smile on their face.
by Brent Ruijne
6 months ago
We went there to celebrate my 46th birthday with family and friends. Eight people in total.
We rang up to make a booking and asked if the buy one meal get one free would apply to everyone who was there. We were told yes.
After our meal we went to pay our bill. My wife handed him her entertainment voucher card. He took it hunched over and then put a scratch through the card saying that we had already used it and that we were not going to get any discount. We had never been there before and we had not used the card that day.
This guy then said that we could only get one meal free. Eventually they gave us two meals and two beers for free not the four meals that we believe that we were entitled to.
I object to this guy's dishonesty in scratching our card and then claiming that we had already used it. He lied to my wife.
This man's dishonest attitude spoiled what otherwise would have been a wonderful evening.
8 months ago
Came here for a birthday party last month. Ordered bottomless curry (Himalaya Chicken). It was tasty and filling and very authentic. Prices were somewhat expensive but the ambience was good and so was the quality. Service was slow but everyone was extremely friendly.
by Zoya Parmar
9 months ago
I have been in New Zealand for over 12 years now and have dined at various Indian Restaurants but I was never happy about the fact that the food at these restaurants was not authentic Indian. But last night after dining at Urban Turban - I think I have found a place where my expectation of eating authentic Indian food will be fulfilled. I absolutely loved the place and the food.. The only thing that was disappointing was that when me and my mate asked the waiter if one main can be shared between 2 people he said yes. When the main arrived the portion was very small and impossible to be shared between 2 people - so we felt a bit mislead. Apart from that everything else was just right and I highly recommend the Pan shot :) thank you
10 months ago
I went here with a friend last week and was thoroughly impressed. The bottomless curry idea was fantastic, and wait staff diligently asked us for refills when we were finished our first serving. Service was very quick, friendly and efficient.
They have a very good wine list, and are quick to offer drinks upon being seated. One thing I would say which they could improve on is the seating. I sat inside, and I felt the chairs were very uncomfortable for a restaurant. Maybe something to work on. Other than that, would strongly recommend - and have done - to many friends.
10 months ago
Nice decor and friendly service , food was delicious and reasonably good value.
by Sally Travis
10 months ago
I have visited the Wynyard Quarter a couple of times now and both times have eaten here and thoroughly enjoyed it. The Paneer Tikka and Chilli Paneer are beautiful and the Samosa Chat is so so yummy - I will definitely be back and recommend to all! fabulous :-)
Nov 29, 2013
Went there with 3 of my friends..we ordered Gunpowder prawns, basil infused Salmon and Mustard Scallops with Mushroom ragout.. the flavors were awesommmmmeeee!! Perfectly cooked and tender, the food was delicious. I would surely visit this place again...and again...and again...and again! My friends were instant fans of the Head Chef-- Harmeet-- great guy with heaps of experience in Bombay-style cuisine...
The dishes are perfect for summer with superb harbor view to match.
Thanks to the service, the evening was enjoyable & well spent.
Cheeers to Urban Turban
by Jaswin Gandhi
Nov 24, 2013
Great new summer menu. Delicious 5 spice soft shell crab for entree and chiili paneer - the mains were just as good. The crab this is something unique for an Indian restaurant. Excellent service. I would recommend this place to anyone.
by Darayus Dhabhar
Nov 10, 2013
Better Indian food than India itself. I have been in Indian for many years but the food here is much better. Authentic cuisine and Paan shots and Paan ice cream is amazing. Must try their butter chicken and Rumali rotis. Absolutely amazing.
by Roger Wait
Oct 02, 2013
I was treated for dinner last night at this place by my boss and the NZ team. I can't praise this place enough, the food was excellent the flavors out of this world - never before have I ever had such good food in well presented, Indian food. I am from Perth and there is a Urban Turban there, no way close to this. This one is a massive leap ahead in terms of Indian cuisine & style. Loved it a must go. I promised the polite Indian waiter I would review as he requested several times. Good work Urban Turban Auckland, Urban Turban Perth take a leaf from the NZ unit.
by Manjot Singh
Sep 12, 2013
Great Indian restaurant in Auckland. Offers a step away from usual Indian meals at other places. I highly recommend Hot 6, it is possibly the finest dish on the menu. Interesting selection of wines on the list and available by glass. Will be checking it out again in future. Good luck Urban Turban.
by Brian Leiberman
Sep 12, 2013
Had a great time at this restaurant and swore I would do a review on here for it. We had a huge range of food all good. And the wine was great too - Pinot Gris ?? and a lovely Pinot Noir too.. ( sorry can't remember the name.. both recommended by waiter. Much Much Better than the usual 'stew' kind of Indian food you get everywhere.. The whole Wynyard Quarter area is cool too.. can't wait to come in during summer.
by Joe Factotum
Sep 12, 2013
Went with a bunch of friends and we loved it. Especially Gunpowder Prawns.. although all of the prawns were really tasty. We shared the curries and they were great too. I had the original chicken curry and it is just like you get in india. Wine was excellent too.. and the ice cream!!
by Sonali Makanjee
Sep 07, 2013
This place deserves no stars!
The food was average. However, the service was truly atrocious.
Our waitress was a complete b****. She told us that we could not keep a menu on the table because since we were Indians, we would eat with our hands and dirty the menu when we touched it. She then told us to put our hands up and ask for her to bring us the menu if we needed it. It brought back memories of school. Except I was paying here for the bad service.
Secondly, the menu said that there were other vegetarian options available and that we should check same with the host. When we asked her for other vege options, she said there were not any. Except that we could have the special of the day, some non-vege salad, without the meat.
We tried to give feedback to the manager and called the place afterwards. I spoke to the "manager" (according to him) who proceeded to mock me.
I am definitely not going back there to be insulted.
by Kamal Seth
Sep 01, 2013
Considering it is not a fine dine restaurant, price did not justify quality. Did not have hot plate, no ambiance, chairs not comfortable. Chicken was not cooked in the curry, rather boiled chicken was added to the curry. Seekh kebab was not fresh either. Service could have been better.
Aug 27, 2013
It is difficult to review this place. This is not a ‘could do better’ because I don’t think this place wants to be any different. It’s in a little niche, like all the other eateries at North Wharf; - they are here to feed tourists who are okay with the pricey food, young and friendly but slightly inattentive staff, trendy but sparse décor. Wynyard Quarter is the main attraction with the wharf atmosphere, little and big children's playspace and Silo Park. Fortunately, there is plenty to occupy you after a meal.
One big advantage is that Urban Turban is great for families, - no one blinked when rice and a prawn scattered onto the floor because Miss 4-and-a-half decided to jump up from her seat.
Urban Turban’s tagline is Bombay Street Food. I haven’t set foot in India, but I understand that the only thing on the limited menu which can claim that merit is the bhel, which surprisingly wasn’t offered when I asked for a recommendation. The server did however, recommended the Gunpowder prawns (6 in one portion). This came with raita to counter the spicy chilli. Garlic prawns (6 in one portion) was cooked with chunks of the aromatic allium.
Curries are served with naan or roti and a serving of coleslaw with a mustard-y dressing. The food is served on individual plates, rather than in thali bowls to share, evoke the feel of a posh food canteen. The rice was overcooked, making it somewhat dry and crumbly. The butter chicken with its unusually thin gravy, is sweet and tasty. This being the dish of the day, is bottomless, and you will be offered a free refill should you polish this off.
My favourite was the lamb Marsala with its rich, spicy gravy and fork-tender lamb. The coastal fish curry had half a dozen small fish pieces, and tasted predominantly of coconut cream. Himalayan chicken had the most heat. The palak paneer was surprisingly bland.
To finish off, the kids enjoyed glasses of mango lassi and the choco samosa - milk chocolate wrapped in steaming hot samosa served with scoop of ice cream and caramel drizzle. We really wanted to try the pan (betel) ice-cream, but were told that the ingredients were late arriving from India, so no ice-cream was available.
Perhaps I’m being uncharitable. Urban Turban does not profess to be a vanguard of Indian cuisine. As long as you take it for what it is, Urban Turban should satisfy the average patron. I didn’t see any Indian customers, so if you have a hankering for exemplary Bombay cuisine, I suggest you ask your Indian friends for recommendations.
by Ian Nunn
Aug 04, 2013
Paid my first visit to Urban Turban last night as friends over from the UK. This is based on the standard of meal.
As I had arrived late my meal had been ordered for me, the "original" chicken dish.
I have to say this was undoubtedly the worst meal I had ever tried to eat. The portion was small anyway and approximately 1/3 was bones and we are talking carcass bones here, not leg bones,wing bones but part of the carcass in spicy gravy. Basically it was a soup.
Not good and not paid for,might be an idea for the staff to explain this is what the "original" dish is so that the next person doesn't get disappointed.
Jul 21, 2013
Had heard and read a lot of reviews about Urban turban.Needed to go and check the place out on my own. Decided to go there with my wife on Saturday. The staff accommodated us even though we reached half hour early then our booking. The food matches up to its reputation of good food and ambience. Very innovative for a Indian restaurant to match up to a very upmarket clientele. Must say the food is great and the service prompt. No delays in the service at all. Overall a great place to dine. Just a couple of suggestions , cut down on the salt and please introduce a few Indian beers to match the food . Mumbai style.
Must say the waitress from Nepal was very friendly and helpful.
will definitely go back and spread the word around.
Keep up the great work ...
Jul 08, 2013
This is an amazing place, lovely food, and awesome staff and great service, i recommend the fish curry it Just melts in your mouth but all the curries are amazing as well, will definitely be going back again. Good prices also. Had an amazing time here.
by Andy Frost
May 28, 2013
This is the best Indian food experience I have had since coming to New Zealand fifteen years ago.
Great authentic Indian food at a good price. Also a few alternatives for those who don't want a curry, but with an Indian twist.
The service was also very friendly and efficient. Also nice to have Heineken on tap.
I will be eating here again soon.
by Hannah Baylis
May 24, 2013
Love it, had flavour bursts and gun powder prawns for entree and then had the most delicious authentic butter chicken curry. Good value for money but with the entrees could not have a refill of the botomless curry
by Nita Badlu
May 16, 2013
Awesome environment and awesome service especially by Sias, a great bloke with great mannerism and we loved the paan shots on the house and food was quite good. We went there quite late but the owner/manager still accommodated us with a lovely smile so definitely a place to go and the meals are reasonably priced too.
May 11, 2013
Awesome evening with family celebrating Mother's Day. Sias waited on our table and really looked after us very well. Some of the dishes were a bit too hot for us but Sias made up for that with a few things on the house including lovely paan shots. Great ambience, great service, good food.
by Branden Lorimer
Apr 08, 2013
Went there on the weekend, the service was great, the meal was on the table within 15 minutes and the food was very good. Will definitely go again :)
by Christine Frayling
Apr 02, 2013
My husband and I decided to take the bus into the city on Monday 25/3 to celebrate my birthday. We wandered along to the Viaduct and then along to Wyndam Quarter looking at menus of the various restaurants along the way. We hadn't been to Wyndam quarter before. We liked what we saw at Urban Turban and eventually wandered back to try out this place. We chose the tapa's platter with free Naan bread and to accompany this a bottle of beer each. I'm not really a beer drinker, but find with Indian food, it compliments the food. We were not disappointed - the food was absolutely delicious and more than enough for two to share. Thank you Urban Turban for helping to make my birthday memorable.
Mar 06, 2013
We went to this place because they had george fm dj-ing out front. it brought the place a hip atmosphere. We shared a platter and a jug of tiger. To my surprise the waiter came and topped our drinks up. Such a fun experience. The chef was happy to change a few things due to my diet. very happy and hopeful staff. Great service:)
Be back soon.
by Jenna Malkin
Mar 02, 2013
Great flavourful food and service!
by David Johnson
Mar 01, 2013
Place looks great. Well located.
Menu is quite extensive, but food is not that great.
Prices are too high. I have better expirence at other Indian restaurant.
Bottomless curry concept is great but, after second time when you ask for for curry...portion seems to become lesser and waiting staff looks at you as you are a thief....not impressed.
There are many better places in Auckland to dine.
by Faye Sullivan
Feb 18, 2013
Check price before you stop here for a drink on public holiday. We had a tap beer and glass of house wine - $28.70 on Auckland Anniversary Day!
by Bruce Hodgson
Feb 17, 2013
Good food. Good service apart one thing. One of the staff had terrible BO.
by Anna Nayyar
Feb 13, 2013
Went on a Monday night so was quiet. Food was lovely and the service excellent. The bottomless curry is an amazing main to get. The mocktail was also quite good. It is expensive but average when compared to other restaurants in the area
However found the chef in the kitchen staring at our table the entire time. It was uncomfortable and after a while we just ignored them.
by Jocelyn Chignell
Jan 18, 2013
Had my birthday dinner here last night and loved the place!! Brilliant food and fantastic service- (also, when they say the Gunpowder Prawns are hot they mean seriously HOT and absolutely delicious). Will definitely be going back to Urban Turban regularly. Thanks for a wonderful evening guys!!
by Aiman Bagasra
Dec 29, 2012
LOVED IT. We had been meaning to eat here for a very long time, and we finally did it on Friday night.
Nothing much to fault here. As soon as we entered, we were attended to and seated with menus. Water was served as we pondered the menu. We were attended to by a very competent young waiter with a lip piercing. He was very patient with us as we took ages to decide what we wanted and answered all our questions. Drinks came out straight away, food came out promptly despite it being quite busy, food plates were also cleared away one by one when finished. Enough about the service; it was spot on.
The food: about as authentic as you can get being a mainstream Indian restaurant. The food was very honest and representative of Mumbai. They have this organic paneer, which is the best paneer I have had! The Bombay aloo is also fantastic, as well as the mango lassi.
Can't wait to go back and try out the other things on the menu.
I liked how they had labelled vegetarian dishes but being an Indian restaurant, there really should have been more vegetarian options.
All in all, a happy diner!
by Phil Parker
Dec 16, 2012
Great food - great service - reasonable pricing.
Indian cuisine without all the fatty ghee.
Our drinks arrived promptly, as did the food. water was refilled promptly. No hassle when we showed our discount card. Excellent!
by Meredith Taylor
Dec 14, 2012
Dined at Urban Turban last evening. Whilst the food was tasty, the service and attitude we were subjected to will ensure we do not return. Our initial waitress was great. However when we asked for a refill of our “Bottomless Curry” we were advised that because we had shared the curries we were not entitled to receive any more…”that’s the rules” we were told in a very abrupt and argumentative manner by another female staff member.
Now this is where I am still confused……the menu states:
"All curry bowls are bottomless (subject to conditions*) and served with portion of rice & naan –
* bottomless curry is for one paying guest only"
There were 6 of us dining (ie 6 paying guests) and we all ordered a curry – so 6 different curries were ordered but apparently b/c we “shared” them (tasting all 6 curries rather than just eating one curry per person) we were not entitled to receive the Bottomless Curry offer. It certainly took some discussion and in the end when we asked to speak to the Manager, who never appeared, we were reluctantly provided with the 3 top up curries requested. I am still bamboozled as to what the issue actually was…..it was not as though we had only ordered 3 curries and shared them amongst the 6 of us – we all ordered a curry. If the stroppy waitress who told us “that’s the rules” had actually been able to explain to us in a rationale manner why we were “not entitled” to partake in the Bottomless Curry offer then I most likely would not be writing this review right now. If I have clearly missed something I would love to be enlightened.
The unisex bathrooms were also smelly and dirty. Plenty of other Indian restaurants in Auckland to choose from – this is one we will not be returning to.
by Jade Littleton
Dec 12, 2012
My husband and I visited on a sunny Saturday at lunch time. We firstly read the menus at the entry to each restaurant along Wynyard Quarter, Urban Turban was the only one to have waiters greet us and tell us their specials. We mentioned that we were just looking at menus for now, when we returned they thanked us for returning. We were immediately seated in a lovely spot with good views of the harbour and set up with menus and water, very nice to be served water without having to specifically ask for it, most essential on such a hot day. The wonderful service continued right through our visit.
We ordered one of the specials, a $20 butter chicken pizza with complementary Heineken which they happily switched for a Tiger beer. We also ordered a side of hand cut fries and a Monteiths cider to turn the special into a shared meal for two. The fries were delicious and a very generous serving, the pizza was nice but of an average degree of flavour like most butter chicken dishes served in Auckland but still enjoyable.
All up the meal, including drinks cost $30, quite a decent price for such a wonderful meal. We left very satisfied. Best service we've experienced since moving to Auckland 3 years ago.
by Robyn Putt
Dec 09, 2012
We celebrated my daughters 20th birthday at this restaurant and were very impressed by the food and service (especially by the Manager). They made it very special and went the extra mile..we will definitely go again when we are in next in Auckland.
by Gayeon Lee
Nov 16, 2012
I really enjoyed having dinner at this place.
Friendly and kind service with great dish.
I personally liked their Butter Chicken because it was something different from other Indian Restaurants.
I recommend you to go and try it :)
by Olivia Winston
Oct 01, 2012
Absolutely tremendous! Our whole experience at Urban Turban was just fantastic. The two of us had a really lovely meal here on Saturday night. We dined at 7pm, and were warmly welcomed by a very friendly waitress who referred us to the maitre d' for seating. All staff were smiley and chatty, and made us feel really looked after the whole way through.
The food was fantastic. We strove to order something a little different from our usual Indian choices, and the menu was very broad. We loved that there was a section pitched as 'sharing plates'. I haven't seen an Indian menu with that before, and it's something we love doing. So we decided to share everything we ordered. We went for some Pappadoms that were rolled and stuffed with salad ingredients of cabbage & red onion and other freshly prepped veg. Very tasty, and refreshing to have some greens with our other choices.
We also chose 6 Garlic Prawns to share, which were sensational.
We didn't want to over-stuff ourselves, so we chose to share a traditional main curry serving. (It's actually a bottomless curry if you don't share... but we didn't want refills, so that was fine.) The 'Himalayas' chicken had "Auckland's favourite" written next to it on the menu, so we went for this homestyle curry, that was really different to our normal curry choice, and really rather sensational in its flavour. The curry came out with naan and rice included.
My only recommendation for improvement, would be a description to accompany each wine on the menu. I'm no connoisseur of wine, but generally know what I'll like if I can read a write-up about it... and I think I chose wrong, and I felt like I was buying blind without the little wine-blurb underneath any of the wines!
The atmosphere was stylishly contemporary, with cool coloured lighting of ochre and amber. And somebody must've engineered the acoustics well when they designed the place, because even though the place was packed, (plus with other people sitting at the bar to wait for tables to become available), there was absolutely no trouble talking at a normal volume, and hearing each other easily.
I'd also like to particularly mention how great the tall waitress with long brown hair was, as I think she had the perfect manner you could want from a waitress. Naturally relaxed, smiley and thoughtful.
A really lovely evening out for our first date-night in ages. Thanks Urban Turban!
by Kay Adams
Sep 12, 2012
If anyone sane is reading these reviews take note of this one! Not all the other "5 stars" that have never reviewed a restaurant before. The single worst dining experience I have ever had. Food is extremely bad and service extremely bad. Mains come out before entrees, food precooked that morning, dry and tasteless. I will be scarred for life from this place.
by Chantelle Thomas
Sep 12, 2012
Absolutely Love this place, the Gun Powder Prawns are to die for if you love a bit of heat.
They are good and keep topping you up with water, though I would recommend the cocktails if you are having a night out -or in need of a little cooling.
There is something on this menu for everyone even if you don't like spicy food.
Keep going back to this place - give it a go!
by Allan Fong
Sep 02, 2012
Really nice place to have dinner, the atmosphere was busy but not overly busy, staff were friendly and helpful.
Food tasted great and was good value.
Butter chicken tasted great and could definitely go bottomless as it didn't taste as greasy as other places.
by Julie Smith
Sep 01, 2012
I went there today for the first time and I was blown away with my overall experience!! An awesome and authentic restaurant with a great location!!! I highly recommend it to anyone and sure I will be back in a not distant future!!!
by Masha Podskrebko
Sep 01, 2012
We went there Friday evening, enjoyed the food greatly, the service was really friendly and quick, they do look after you well.
Also we didn't have to wait long for the food and drinks, the food was good quality and served nicely.
I'm definitely going to return again!
Aug 27, 2012
It was our first time to the new viaduct and its a beautiful place, we were wandering where to go for breakfast and then we saw this place called as urban turban, we went inside and there was a waiter to welcome us with some menus. the restaurant has a beautiful view from the outside sitting, earlier we were confused how can a Indian restaurant serve English breakfast but when we had the food it was delicious, big portions and the best of all was the Indian style omelet. after being really busy they still served the food on time and it was still hot, i would love to go there again to try some main curries and i highly recommend everyone to go there an try the food.
by Anna Brydone
Aug 27, 2012
Went Sunday 26.08.2012 for brunch. Restaurant about 1/4 full - not busy.
Ordered juices, meals and coffees for four.
Food was underwhelming. My omelet could have doubled as a shoe innersole at short notice. Service - not good.
Nothing was co-ordinated - drinks and food arrived in dribs and drabs. By the time the last meal was served the rest of us had finished eating.
Not a good experience and can't recommend this place.
by Keith Eades
Aug 15, 2012
After wandering around looking for a suitable place for lunch, this one grabbed my interest.
I enjoy Indian food and was keen to try something new. Mine was the Himalayan Chicken and my wife had Chicken Frankie. We both comment on how nice the food was, mine was just hot enough with a little kick.
The hardest thing was selecting what to eat, so many yummy sounding dishes. Can't wait to explore the menu another time.
Be adventurous you will not regret it.
The staff were very friendly and prompt.
Aug 11, 2012
We went here in the afternoon. Ordered 3 starters and 2 mains. All the dishes were yumm. The Gun powder prawns are super spicy, my friends couldn't even manage to take a bite. I loved the spice.
As mentioned in previous reviews, the bottomless butter chicken quantity is just too much for one person and the waiter was very friendly and told us we could share the dish (we didn't even make a dent in the first serving). They serve boneless chicken and I think that for the price its totally worth it.
I would highly recommend this restaurant to everyone.
by Andy A
Jul 23, 2012
I have eaten here a few times and find the food and service very good. The staff are very friendly and attentive. The food is always good and served quickly. Definitely my favorite Indian in Auckland
by Catriona Babbs
Jun 16, 2012
Absolute tip top brilliant service and excellent food
Best Indian since being nz we had the snapper and the himalayan chicken curry both were delicious. Waitress's and waiters really attentive and friendly food came really quick
Also had chocolate samosas yum!
Definitely be going back
by Rakesh Verma
Jun 13, 2012
Great afternoon .....all I can say really fantastic. Restaurant was absolutely stunning with great views and seemed very spacious and the staff were very nice and greeted us with a smile. I visit Auckland very often for business trips and this time my team decided to go for Indian lunch..We ordered butter chicken and it was simply divine, much better than any other Indian restaurant that I have been lately.
We had great time and the staff looked after us very well.......Really value for money.....wish they open one in Sydney soon.....Well done Urban Turban & all the best .... Will be back soon.... .
Jun 06, 2012
We'd walked past Urban Turban many times and wondered about whether or not a restaurant located in a very touristy area would be any good. We finally got the chance to try is out with a deal voucher.
The verdict - excellent! We choose a May Sunday evening when the weather was crap. The food was excellent, the service too was first rate.
Would we return - you bet!
by Gurpreet Chatwal
Jun 06, 2012
we went yesterday to Urban Turban , on request of my friends ,we had their group on voucher , which I seriously thought that gave us the best value for money food in town . Starting with their initial welcome , warm service , best part was exact turn around time for the food , and food tasted just out of the world , was so good .The bartender makes amazing cocktails , waitresses are very warm and centric in their approach ...in short best service got in a restaurant.......
by Gagan Maggu
May 18, 2012
Well after a longtime we had the best Indian food, with exact indian taste and excellent service. First we entered and got greeted well, then the service was good and fast.
The wine list is good as well and what I loved was the Indian cocktails that they make. Well done guys keep it up
by Michelle Wainhouse
May 18, 2012
Urban turban, a fantastic menu, but boy were we disappointed. Our starter was like a breakfast cereal, sugar puffs with spice. Our garlic bread had so much garlic on we couldn't eat it. The lamb curry was tough and sad in a watery grave. The only thing I can say good about the place was that the German waitress was great. I told her when I left it was the worst Indian meal I had ever had and she said they like to put a twist on things. This restaurant should take the twist out and serve real Indian food. They need a make over by Gordon Ramsey. Never again.
by Carolyn Muskett
Apr 07, 2012
Its not easy to find a great restaurant that makes you want to go back for more and more. We have been on several occasions now and absolutely love the food and service. We have taken our special friends whom are chefs and real foodies and they can't stop raving out the delicious food and amazing service. We are going again next weekend and can't wait. Great prices, we have had the bottomless curry and have never been told that you can't have anymore, the pieces of chicken are generous. Thanks for making the Urban Turban our favourite restaurant
by Nz Foodie
Apr 02, 2012
Went to this place as a friend recommended it.
Impressed with the overall ambiance and the layout of the restaurant - 5 out of 5 for that.
However, expected more in terms of food and service.
Firstly, when we entered it was super silent with no one to greet. No music throughout the evening.
Secondly, the Bombay vegetarian pizza was dry and we just couldn't eat anything after that - that pizza needs to be looked at - probably a sauce on top or something. Paneer tikka masala was great - recommend that to all. We asked the waiter whats the special - to which he had no answer.
Thirdly the wine list, where are all the New Zealand wines and why is there dominance of so many international wines?
Lastly, when the waiter came and asked 'hows the food' we did tell him that the pizza isn't good enough and very dry - he just smiled and walked away - just expected something more than that.
Again great concept - but bit ore training and attentiveness needed. Food menu definitely needs to be looked at and staff should have a complete understanding of the menu especially due to the premium menu pricing.
And most importantly, doesnt reflect Bombay cuisine - so not doing justice to Bombay food.
by Yvette Harris
Mar 29, 2012
We'd been talking about going to this restaurant for months, as it sounded really awesome. We weren't disappointed!!! It was Sunday night, easy parking, easy to get a table.
The waitress was wonderful - so bubbly and chatty, but at the same time respecting our "date".
I got the bottomless butter chicken, which was a generous serving and more than I could eat - so she brought a refill out for my husband, who had also ordered the spicy chicken strips (which were SUPER spicy!). The waitress certainly checked with him that he liked hot food when he ordered that!
The food was divine - I don't think I'll ever be able to eat food court indian again. I loved the mocktails as I can't drink right now, but the wine list was extensive.
The atmosphere was great there - lovely decor, really well done and thought out. Lovely to be right on the waterfront. We'll definitely be back.
by Jaime Yim
Mar 20, 2012
My friend and I had dinner here on Sunday 11 March 2012 and thought we would try the "world-famous" bottomless butter chicken advertised on the menu. Before we decided to eat there, we first specifically asked a waitress if (a) we could share one order of the bottomless butter chicken between two people, and (b) if there were any special T&Cs in that case. The waitress assured us that it was fine to share, and the only thing she mentioned was that only the chicken was unlimited, not the rice/bread/sides that came with the dish. It sounded like a pretty good deal, so we decided to give it a go later that night. It was fairly quiet when we returned to the restaurant around 7pm, but service was still extremely slow. Most of the staff were fairly polite and friendly when we actually got their attention, but one waiter let the entire crew down with his surly attitude and grumpy face. He avoided eye contact and gave the impression that he would rather be anywhere else than at the restaurant. The butter chicken we ordered was not too bad flavour-wise, but the chicken portions were miniscule. It was a mission trying to get refills, and after 4 refills, Mr. Grumpy informed us that as we were sharing, we had reached the maximum number of refills. He explained that the limit was put in place to avoid excessive sharing of one order between a large number of people. Fair enough, but it seems highly unethical to me to advertise something as "bottomless" yet not have the T&Cs printed anywhere on the menu, and also to have staff who fail to explain the T&Cs when specifically asked about sharing the dish. The food is certainly not good enough to convince me to return to Urban Turban, when there are better and cheaper Indian restaurants in Auckland. And to the grouchy waiter: Give smiling a go, Sunshine. If you don't want to serve people, don't work as a waiter.
by Yash Narula
Mar 16, 2012
Our first visit was on the RWC finals and did I not think we would get a table to eat as we had not booked and and were planning to wing it.
There was a not a place anywhere on the North wharf and having spotted a small space in the restaurant, I cheekily asked if we could sit at the corner, which was a tight squeeze, to my surprise they agreed and I thought it would be ages before somebody took our order, in-spite of the rush we were served drinks and our meal in record time... very impressed considering how busy they were..
We have been back a few times, Last week took MUM (84 years old) with us, who is pure vegetarian and a fussy eater, She had the Paneer and wife had the gun powder prawns, they both loved it , I had the Soli Boti (Lamb) and it just melted in my mouth..
The food presentation, decor and the ambiance is just great.. Well done Urban Turban... keep it up
by Ricky Do
Jan 02, 2012
I simply love this place.. Good place to have a Business Lunch, take a date for diner, corporate diner( we have our Xmas Function here) or simply have couple of drinks with friends.
The food is amazing especially the "Hot-Six". Himalayan Chicken is a must. It also have a good selection of wine.
A modern theme, mixed with traditional Bombay street food, the place just make you feel like you have to be back.... The view too..
Lastly my thanks to the Urban Turban Team that provide us the best service, best food recommendation each time we are there. The Head Chief have passion, the manager have passion, the team have passion.. all this equal to great place, great food, great experience.
by Pete Hollins
Dec 31, 2011
We normally do not reviews but what a great experience! Indian cuisine with a new style of service and presentation.
The tastes were fabulous, the service outstanding and the atmosphere superb. Well priced and lovely ambiance.
Perhaps a wider selection of choices is the only only improvement. We will be back with bells on.
by Diane Simpson
Dec 28, 2011
My experience at Urban Turban (UT) is as you see it, friendly staff, great food, great atmosphere, great wine & beer selections. Have visited three times.
1st time was with a team of 4 and OK they needed polishing but that is to be expected everyone wants to try a new place. You need to get the feelers out and try it again and as it is a new place, new restaurant food, entertainment bar in a great location great layout, great atmosphere. Beautiful and relaxing at the waterfront.
"Yes I'll be back".
Second time I came with a party of suppliers and what a change in the menu and the food was great try the pita and roti what a difference wow I could eat that all night.
The lamb curry was divine and I am telling you if you have not tried the Gunpowder Prawns this is a classic you place it in your mouth and its like having fireworks exploding mouth watering. Its a bit of a teaser actually because the taste climax's to your pallet and just when you think its over you end up getting a mouthful explosion.
Tried it the first visit it was a "tom thumb" now you have the fireworks of flavours great Urban Turban great.
Third time we went staff were more friendlier sharper and ready to provide assistance you know what I mean that customer care with the great smiles and friendliness that it is just what you need a bit of pampering, going the extra mile..
The atmosphere is always at its best and you have a wide range to choose inside, outside, long cosy sittings or the stool area. Don't forget the large kauri sitting, its so beautifully shaped and comfy to sit.
The food has sharpen its edge again with more to come try "The Hot-six" you want hot, you want a kick to your pallet this is the one to go for it is a plate that you will not forget. "Care to try"? and with my all time favourites gunpowder prawns and pita selection this is an experience
Hey enjoyed the lamb curry, the taste, the flavour, the sauce, great with the pita and why not use your fingers its a great way to eat and experience taste. Selection of wines and beers to dress the occasion of the night.
The meal comes and it was worthwhile the wait.
Chef and team it was a great evening with associates, the entertainment fitted around the atmosphere of the evening. Impressive menu, Impressive night.
by Greg Adams
Dec 19, 2011
Really impressed! The staff were great, food tasty and location brilliant. Big fan of the bottomless curries and well impressed they called early in the week to ensure our booking was still confirmed.....really rate this place!
Dec 15, 2011
We had our staff Christmas lunch at Urban Turban and enjoyed great service, delicious food, and sunshine. We couldn't ask for more.
Callum was an attentive and friendly host and it was nice to have Mac the chef come out and talk with us.
We had a good range of tapas to share for our entrees, including gun powder prawns and yummy chicken tikka bites, followed by a selection of delicious curries. The wine was excellent, especially the Amisfield pinot noir and Pegasus Bay riesling.
I want to go back and have the extremely yummy Himalayan chicken curry again!
Dec 15, 2011
Awesome place! Would recommend to anyone and everyone. Service was great and the staff were really friendly, happy to help and be of service and good looking. Although, i wish they told me how hot the gun powder prawns were - my fault, the name says it all. This place is the best as it's so modern and stylish in today's times but the food is still very much India.
by Lisa Henderson
Dec 15, 2011
Came in for a work lunch. Host was friendly and helpful. Food was delicious! It was really nice to sit there all afternoon and enjoy the food and the view. A good selection of beverages. A lovely way to spend a Friday afternoon. Thanks Urban Turban, see you soon!
by Shailaja Shah
Dec 14, 2011
Excellent Food, beautiful ambience, Good service and recommending to be there on any occassion!!
Would love to go there again.
by Ben Sheehan
Dec 09, 2011
We booked a dinner for 30 of us for a staff Christmas do and were all very impressed. Glen and his team offered us impeccable service throughout the night and really looked after us. To top this off the food was out promptly and tasted fantastic. Will definitely be back for more!
by David Boshier
Dec 02, 2011
This place is a real paradox and is Indian by food, not by nature. The restaurant environment and service is very European (and the beers).
We had a great night and they seemed to be actively wanting to improve their service as we found it very good and the "review us on menu mania' cards were prominently displayed. The four of us dinned and shared from a complete range of dishes on the menu. They were all ok and the gunpowder prawns were a hit for one of our team.
Don't go to the waterfront if you want a cheap meal.
by Natalie Jarvis
Nov 09, 2011
Very disappointed. Will not go back.
Went for a snack and a drink on a weekend afternoon.
Ordered prawns and got 6 prawns for a token small salad on the side for $16!!
I do not know how you can justify that sort of price.
Service was slow and we had to try for a while to get attention and ask for menus.
This place has a long long way to go!!
Needs to pick up its game if this is where our tourists are going!
Nov 02, 2011
Great to have such a restaurant in Auckland.Went with friends last Sunday and was really pleased by the service and quality of food provided.Great location with very authentic atmosphere.we ordered chicken tikka and garlic prawns with two butter chicken as mains believe me never had that taste before .Really amazing and most recommended place for food lovers with quality of service.
by Dap Sembhi
Oct 26, 2011
20/12/2011: After receiving an email from the Manager, I was still bit sceptical, but I am glad that I took the second chance along with my friends on Saturday and went again! What a change that was.
Firstly, I was surprised that the guys who were serving and I won't call them waiters because they are not! They knew the menu inside out. And there are no tablets to send tickets to kitchen. You order, they repeat, and that is what I believe is said straight to the Chef, and by large, that is how Indian food or any food for that matter should be asked to cook.
Service was great, big change, Wine was good, so were the Mojitos.
It is good to see head chef seeing the tables that are being served and making sure that message is conveyed directly through the people that are being served to the people that serving and lastly to the people who are cooking your food. This is what a restaurant should be, and Urban Turban has come a long way in a very short time. I hope they keep it this way.
For: Those who love food and could be patient enough for good, quality meal.
Against: Who think that food should be as quick and as generic as McDonalds or any other fast food.
Must Try: Samosa Chat and Chocolate Samosa.
Well Done guys! Very Well Done!
20/10/2011: It does not even deserve a one star! We ordered 2 starters and both were awful. The Chicken Tikka was uncooked and Bhel was just bland.
Then came the mains, and no one asked us if we were done with the starters. If the waiters had there way, they would have just shoved in our mouths and done with it! I had to order extra salt to make it taste better.
The whole experience was awful. Zero from us!
Sep 09, 2011
Alarm bell #1 was when I asked the waitress what Indian beers they had and she replied "Sol".
Hmm, Sol. Not my favourite Indian beer. I'd rather have Mumbai's finest - Stella Artois.
Alarm bell #2 - "What's the curry of the day?" Butter Chicken. Ok...
Wasn't asked how spicy we wanted our curries - Mine had zero heat whatsoever. Pretty small portion, and each curry comes with a token bit of salad on the side as if it's a cafe.
I'm not sure how anyone could describe the view as spectacular - most other parts of Auckland have a much more spectacular view.
This is not a restaurant which is finding it's feet and isn't quite hitting the mark yet - It is generic and failing from the ground up. Most staff not Indian (apart from the lady who told me about their Indian beers unfortunately!)
Literally the worst Indian restaurant I have ever been to, I cannot think of a single redeeming factor.
Very much setup for the tourist dollar.
Sep 07, 2011
Had a great experience. Location is brilliant. Very tastefully done. Tried new dishes, I was told, were introduced today - Prawn Bhel, Chocolate Samosa and Paan Ice Cream. Very innovative items - Modern Indian Cuisine!!!!. Service was with a smile, courteous and prompt. Great value for money. Definitely not to be missed as an experience. Well done for raising the bar for the Indian Food in New Zealand. keep it up! We definitely had a great time!
Aug 25, 2011
Went to Urban Turban today for a work lunch and was very impressed.
Yes, the service could be better - they were very friendly and attentive overall but our initial waiter never came back after we asked for 5 minutes to review the menu. Once we had a different one though, service was great.
One thing that wasn't pointed out - and would probably be why some of these reviews think that the curry is overpriced - is that the curry is BOTTOMLESS. Yes, that's right, you can keep having it refilled as much as you want. We only found this out after we were a bit confused why the waiter was asking if we wanted more curry! So in this respect, I think the pricing is more than fair. This definitely should be advertised more on the menu etc.
The food itself was great - my colleagues had the butter chicken and found it delicious, I had a lamb madras and it was fantastic also. Meat very tender and the sauce was just right - not too heavy and flavoured well. The naan was a hit also.
I would definitely return here, a few service kinks to iron out, but they are new and the food is great.
by Tina De Suza
Aug 24, 2011
Eight of us visited for lunch. I wish we hadn't. Very poor service, with the waitress bringing out bottles of beer five times and asking 'is this the one?' Useless. The food was pretty appalling - one curry of the day on offer, and it was lukewarm and bland. I've never had to put salt on a curry before to give it some taste.
Great location, and I hope they sort themselves out before the rush of the RWC crowd. I won't be back though.
Aug 22, 2011
REALLY expensive for what it is. Curry of the day (which appears to have been butter chicken for some time) was of average foodhall standards, however at 5star prices - $27 for a cheap curry and soft drink for lunch.
View was good, but that's about it
by John Jessop
Aug 20, 2011
Just got in from what was a beautiful- Saturday 20th we spent the entire day at the new North Wharf and all its glory finaly an exciting (not expensive place to bring the family) As promised i'm writing a review for Urban Turban - We all 7 of us had the greatest experience and the food was awesome - music was a bit loud at first but then was kindly lowered - the staff although rushed off their feet - made us feel special we are already planning another family outing next weekend
Aug 20, 2011
Pity there is no half star rating because that's this restaurant really deserves.
Terrible service meant we didn't even stay for the food.
After twenty five minutes of waiting for our food and noticing other tables that had ordered after us being served we asked the waitress to find out how far away our food was. After 10 minutes of watching her avoid our eye contact while working around us, we told the bar person to cancel our order and left.
We saw one other table walk out after 5 minutes without any staff attending to them.
by Christina Vandermont
Aug 16, 2011
So good to have a fantastic Indian Restaurant on the North Wharf. Service was quick and hospitable, food was delicious (loved the tapas options) and would surely recommend it to my friends.
So good to have Indian cuisine served in a way that's never been introduced in NZ before.
Thanks guys - we had a great time on Sat night.
by Sarah Fox
Aug 15, 2011
Bad food, amateur staff, rip-off prices. We were greeted by the manager and she said if we were lucky we might get a good waiter otherwise we should try to find her if we wanted anything! She left the menus and said she'd be back in a minute - we never saw her again. Curry of the day was 'butter chicken' ie cold tomato soup with a couple of small pieces of meat. Waiter was very casual and amateur. Prices were ridiculously expensive for mall-style food. Embarrassing to think that overseas visitors will be experiencing this!
Aug 15, 2011
We popped in for a drink on Sunday and the service was good but the pricing was high! $9 for a Heineken and $5 for a small hot choc is simply to much. Seemed to only have one till so paying when busy will take a while.
Good amount of people in the place but our friends all said the same, there are better places in that new area.
by Guru Ted
Aug 11, 2011
It was only the third day that the restaurant had been open, when Suz and I visited this brand spanking new establishment in the Wynyard Quarter to celebrate my birthday. Because they have only just opened, they only had a limited edition menu in operation, consisting of three tapa dishes, four mains courses and one dessert. In a couple of weeks time they hope to expand this considerably, but maintain a predominantly tapas style of dining. We shared a Chicken Tikka and Gun Powder Prawns to start with. Both were quite tasty. The prawns could have been a bit spicier to warrant the gunpowder name. We then shared a Sweet Tangy Dahl, Potato Bhaji and Curry of the Day (Butter Chicken). The first two were really tasty, but the chicken needed spicing up (as it usually always does). My favourite was the potato bahji and Suz’s was the dahl. They had some really yummy flavours. The accompanying naan bread was really good too and the aromatic rice was a further highlight. The mains, in keeping with the tapa theme, were quite small servings, especially considering the prices being charged. We still had room for dessert and decided (not much choice with only one option) to give the Pan Flavoured Ice Cream a try. We shared one serving between the two of us, which was a good quantity. One spoonful and I was immediately taken back to my trip to India four years ago. I was disappointed that Kingfisher beer wasn’t available. We both decided to have the house merlot which was nicely presented in a wine glass with a little more finesse than a normal pub glass. The dining environment is a little funky, with music to match. It wasn’t your normal Indian tunes but more like a Latin American beat. It is more geared up for drinking clients with bar-leaners outside and a sheltered area for smokers too. It was nice to have the opportunity to chat with the head chef and restaurant manager about the food and operations over the first days. They were interested in our feedback and we were the only customers by the end of our meal.
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