2 star rating 113 reviews

Restaurant location map

09 5791949

Sylvia Park, 286 Mt Wellington Highway, Mt Wellington, Auckland

  Japanese, Asian
11 AM to 10 PM (Mon-Wed, Sun), 11 AM to 11 PM (Thu-Sat)


Reviews for Wagamama

3 star rating
by Mandy
5 days ago

Fusion Japanese at Sylvia Park

I used to love Wagamama back in the day (5 years ago) but it's changed so much. We came for Sunday lunch at around 1:30pm so it was pretty quiet. We were seated straight away and asked if we've been there before. My boyfriend hadn't so the waiter went through some specials and left us to think about what we wanted to order. My boyfriend ordered the Wagamama Ramen and I ordered the Wagamama Pad-Thai. We waited around 10-15 mins and both meals arrived at the same time.

The quantity of the meals have shrunk a lot. The bowl of ramen was so small and tasted pretty average. It has lots of different items in it such as prawns, pork belly, mussels and chicken but unfortunately nothing special. The pad-thai had a lovely presentation but it was literally noodles and veges. There was only 2 pieces of prawn and a few pieces of chicken. The staff were neither bad nor good, just standard and attentive when required.

- Wagamama Ramen ($21)
- Wagamama Pad-Thai ($19.80)

For a $21 ramen, you would expect a lot more. All the other ramen places we've been to were a lot cheaper, gave us more and actually filled us up. For a $19.80 pad-thai, I was expecting lots of flavour and more meat but both meals were disappointing. I used to love this place but honestly don't think I'll be returning for a very long time. To me, it was a little below average for the food, service and atmosphere.

3 star rating
by Biohazard
10 days ago

I would only ever come here if I am catching a movie at Hoyts and I feel like some stir-fry noodles. The service is usually mediocre and the food is prepared with little care, but on the plus side, the dishes almost always taste exactly the same every time.. So you know what you are getting!

4 star rating
by Judy Chhy
12 days ago

Been to wagamama a few times usually I would order the Katsu chicken curry but today we wanted to explore the menu more so we got ramen. My partner can't have anything with gluten so we ask the waiter if they could make the ramen gluten free for him. He was confident that he could 100% make it gluten free by taking away a few ingredients. When he brought the food over he double checked and realise the chef made a mistake about took it back before the food hit our table. For this I do appreciate the service here as for the flavour of the food it's good but not the best for my taste buds

1 star rating
by G
18 days ago

Went here a couple of times just to confirm the quality of food. Seafood ramen was disappointing. Same goes to yakisoba that doesn't taste Japanese at all. The tori kara age was so tiny for 9 bucks. Over-priced restaurant and the cashier was so defensive about my feedback. Useless to ask your customers how the food was. Will never go here again.

2 star rating
by Silvann
28 days ago

I am so disappointed in this place. I've been here before a few years back and I remember having a good experience so I thought I'd go again. It was pretty early around five so we were seated instantly, service was excellent (hence the .5 points), waiter was really nice and friendly telling us about the menu and how everything was made fresh, including the juices.

My friend and I decided on a bowl of ramen and some sides to just all share. Food came really quickly but this is the part where I get disappointed. Okay, $20ish for a bowl of ramen, you can't fault me if I have expectations. Well Wagamama didn't meet them, first I could've made something better at home. It was literally generic soup stock with noodles and whatever meat you wanted on top. Secondly, I'm Asian and I know ramen, we got udon! Okay, my fault for not reading the menu correctly. But why would you name it ramen! And write udon noodles beneath.

Moving on, the sides were so not fresh, my pork ribs were actually cold, the food was bland and the sauces provided were very overpowering. Portions were so tiny, and this was like $10 a side. I'm so disappointed. We finished our food and left. Spent round $60 here but we still felt the need to get McDonald's afterwards. Sigh... This place had so much potential; really nice decorations, nice waiters. And on a side note all the staff were Indian, yes the chef. I'm not saying they can't make Japanese food, but it makes me skeptic.

If you're stayed with me during my rant, thank you. I have included a photo of my pork belly "ramen" and sides. One word: Disaapointed.

4 star rating
by Steph T
one month ago

Great food!! Love their Tori Kare Age fried chicken! Also got the Ebi katsu and the Chicken Gyoza which were delightful! This place is great for a lunch on a Sunday afternoon!

5 star rating
by Ryan Castelino
one month ago

Deliciously good food. Must eat for all. 10 out of 10. First visit and it was totally worth every dollar. Recommend everyone to eat at Wagamama

1 star rating
by JamZ Yang
one month ago

Went for lunch . Very very very disappointed! Poor services! Tasteless food! Tiny little portion and way over priced! Worst restaurant ever. Will never go again.

1 star rating
by I Am Hungry
one month ago

...Went for lunch...very disappointed with tasteless and over priced food....and very less quantity..If you wna go to a restaurant ..to..just to look at their decor..Wagamama is the one, waste ur money with tasteless baby portion food...the price cannot justify they portion or quality...i wonder how have they survived for so long....very disappointed...even if u tell them they will only say sorry...and charge u for everything..shame on you ..all these reviews speak the same story...never ever going again..had to go to nandos to have lunch again...

2 star rating
by Donna&Shane
one month ago

We came here awhile ago for lunch ..... but left very disappointed can't remember much about it as didn't leave a great impression with average food... Not a place we would re-visit .... Or recommend

2 star rating
by Jordan
one month ago

Great food and good service. The downfall being the price....$90 for 2 lunches, 10 dumplings and 2 beers...... The quantity was made up mainly of rice which was unfortunate but cannot fault the flavours.

5 star rating
by Cherry Jackson
2 months ago

Visiting wagamama Sylvia park was in our to-do list. Me and my 10 work mates decided to go for a lunch on Friday. All of us shared meals as they have shared platters. That was a quick one hour lunch and we enjoyed it very much. Two weeks later, I visited this restaurant with my family. First impression was from the staff who took interest in welcoming and seating my naughty kids and secondly they helped us choosing the meals and drinks. Throughout the dining time, we have been asked if we are happy and enjoying the food. I literally licked my teriyaki soba plate. In spite of bustling busy, service was top notch and food was upto standards. Thanks wagamama for making our evening a special one. Cheers!

5 star rating
by Kd
2 months ago

came here with family we ordered yummy dishes. the food is awesome and of course service was wonderful,friendly,attentive and helpful specially to David who was our principal waiter!!!

5 star rating
by Aditya Bhardwaj
2 months ago

Went yesterday with group for 9. Had main meals and side dishes. Service was really good and staff was giving attention to sure if we are happy. All mains were worth according to price and taste. definitely gonna recommend for big groups.

4 star rating
by Chris Sixt
2 months ago

Interesting concept! I like the ambience inside the restaurant, we went for a work do and all really enjoyed our meals, I made a mistake by ordering the katsu with Teriyaki instead of the curry sauce, shouldve stayed true to the menu!
that aside i had a great time eating and ill be back with my partner!

4 star rating
by Fare Henry
2 months ago

My partner and I have been here quite a few times. We've always had good service and yummy food. Kumara chips and Wasabi aioli is definitely our fave entrée!

3 star rating
by FoodLoco
2 months ago

Been here quite a lot of times actually..
When you visit this place for the first time you will find the menu very confusing. 
They have quite a lot of options and of all the things I tried here are my favs

Tori Karage 
Yaki Soba

3 star rating
by Mistycat
2 months ago

If you want proper Japanese food you're in the wrong place - Wagamama is like fusion/Westernised Japanese food which is way over-priced. Seriously, $18-20 for a bowl of ramen?! You can get amazing authentic ramen elsewhere for $11. The karaage chicken here was the worst I've ever had and the portion was sooo tiny. We've only eaten here a few times because of its prime location next to Hoyts, otherwise we wouldn't bother.

3 star rating
by Dee Smith
2 months ago

I stick to the prawn firecracker and gyozo
Good food if you stick to your taste. Good cool decor.

I thought the food is slightly overpriced, compared to the quantity.
Overall good..

4 star rating
by Lynette R
2 months ago

It's my 7th visit here but this time I used vouchers for family and friends, which was great in value. I like every meal that they have from the kumara chips to donburi, soba, udon, ramen...except for curries which for my taste, was short of spice, but otherwise everything was great. Some side dishes were little in size but the serving size of their main meals satisfies me. Service was good too! Haven't tried their salad menu yet, I`ll try next time.

5 star rating
by Judy Lee
2 months ago

Went & dine in with my family. We had Grilled Salmon & Fried Rice... The food was fantastic, service was excellent and the ambience is great... Definitely will dine in with our friends next time. Thumbs Up

3 star rating
by Zara Alexzandra Young
3 months ago

I love the set-up of these restaurants but I'm always let down by the food. The service is always friendly but quite often there's a line out the door (no idea why) so it can take a while to be seated. I've tried a few different dishes and I am always left disappointed. The food is quite bland- the serving sizes are okay but when you pay $20ish for a meal you kind of expect amazing flavour- I ended up having to use most of the condiments on the table to make it enjoyable. I know of heaps of other Japanese restaurants that are far cheaper and where the food is a lot better. I probably won't be dining at wagamama again

4 star rating
by Tanveer42943
3 months ago

Came with my friends Saturday night after movie. This restaurant have very unique environment which made us feel like home. Waitress was quite friendly n had
Describe n suggested us meal we wer actually looking for. Can't really remember name of that spicy dish but was very beautifully plated. All four of us ordered different meals. Spicy dish I had with rice was perfectly cook. One of my friends noodles was flavoursome with salmon n it's crispy skin was impressive. Over all experience in this Japanese cuisine gave us pretty good windup of the day. Surely be coming back soon..

2 star rating
by Brittany Montana
3 months ago

I will always wonder how Wagamama justifies charging the prices they do, I guess it will be one of those things we never know. Overly commercial, average service, and basic food. I'm somewhat of a food snob, but take my word, I would definitely not recommend.

1 star rating
by Erin Burgess
3 months ago

Terrible dining experience at Wagamama on Saturday. We waited half an hr for our food while we saw other people coming in after us & getting their meal first & my fiancés main came out ten mins before mine, which he also found egg shell. Followed by getting our shared entree after the main!

3 star rating
by Marcella Djongianto
3 months ago

Disappointed and annoyed. Service was slooooow. Food was bland and definitely not worth the price.

Came here today cos I bought a treatme voucher. Having done this, they should've expected more customers coming and sped up their service or something but instead, tables were forced to wait ages for their food and the taste of the food were compromised.

We ordered the Korean BBQ pork ribs as a starter, the wagamama ramen and the beef teriyaki teppanyaki noodles. The ribs were small and presented messily in a tiny bowl. Lost my appetite before even starting. Tasted weird ish too.

Ramen was bland and lacked any meat in it. My beef teriyaki was overcooked and tasted like cardboard. The only saving grace was the noodles which had nice flavour.

But seriously, wagamama, you really need to pick up ur game and probably hire better chefs and staff. Disappointing. So glad I had the voucher and didn't pay full price for my meal because it was definitely not worth even half the price.

1 star rating
by Steve Brown
3 months ago

Terrible service waited 30 mins for dinner we were one of first in and around 8 tables got there dish before us. Plus when I finally got my ramen half way through I had lqrge piece of egg shell will never come back

2 star rating
by Kelly
3 months ago

Called in with our young family on our way home from a trip out of town on a quiet Monday night. We loved Wagamama in our London days, so we looking forward to a fix of healthy, flavorful, fresh, quick food. Service was pleasant and timely, and most of the food was to the expected standard...BUT the much anticipated Gyoza... I've been a strict vegetarian for 25 years. And ended up eating half a decidedly non vegetarian Gyoza served in error. Yes they were apologetic (I gather there was some sort of supplier/freezer mix up and the same problem happened earlier than day?) but it's pretty abysmal. The solution was to offer a complimentary correct replacement, which I refused understandably I think, and didn't compensate for an upsetting experience. The bathroom was also in a bit of a state. I hate to say it, but we will not be returning.

2 star rating
by Zavir Zamal
3 months ago

The highlight is the kumara chips and aioli, duck gyoza ,chicken raisukare and surrendras curry and chicken tamma rice these are the dishes we had. the 2 point awarded is not for food or service but a consolation prize that they had some colouring for kids to do (but no colour pencils ---pathetic) some of the our entrees came when we tucked into our mains definitely not worth $$$ spent ,!!!

3 star rating
by Asian Fan
3 months ago

Spent my Sunday night with my partner visited Sylvia park for a movie at the LUX. We had 1.5 hour before the movie.. So decided to have some thing quick to eat,, then planned to do some quick grocery shopping before the movie time.
There wasn't that many ppl when we arrived, probably cuz it was quite late, so we didn't Hv to wait for the table. We were seated quickly. Going thru the menu,, it was kinda confusing menu really.... May be that's their idea of creative food,, mixing all cultural food together ? But for me I prefer tradition ones, as long as you can make them taste good.

Well,, I love noodle,, and soup,, so I look straight to ramen section and pick my dish quickly. My partner went for their pork belly ramen, and I chose their duck ramen. We gave the waiters/waitress a signal that we were ready to order. So many times, I'm sure their saw us. But their were too busy cleaning up tables (no body was waiting for tables, why clean now?!)

Waited 15mins after calling waitress to place the orders..

I don't know how they cook their ramen here , but for me, I just need to boil the noodle may be 3mins, cook meat, veg and other stuff in another separate pot with soup base, it shouldn't take longer than 10mins to finish the whole dish.

We waited almost 30mins......

By the time our food arrive, we only have about 5mins to enjoy the meal if we want to do some shopping afterwards before the movie.. So we decided,,, just eat,, and movie.. No shopping 👿

No wonder they took so long cooking the dishes.. The ramen (both dishes) were way too over cooked.. I could just swallow it, didn't need to chew at all. My soup was good, yummy :-)👍 But my partners,, nah 👎
Only a few pieces of duck skin and fat, hardly find meat, don't you think they charge to much? I like the green veggie thing in my dish, i don't know what they are, But very nice 👍😊
I also tried their fresh juice, can't remember what I orders,, taste was ok, but too much of the small pieces of the fruit lay at the bottom of the glass,, hard to drink with the straw they gave me.

Over all,, it was okay, good if you don't have anything else to do afterwards and if you like a creative (non cultural) food,, and don't mind paying the unreasonable price for the dish.

4 star rating
by HJ
3 months ago

Really like the look and feel of this place for a casual get to together. There is plenty of seating available but the booths are the best seats if you want abit of privacy. You may end up sharing a large table with others, which could be good or bad. The service is usually friendly and wait times for food aren't too bad.

My friend and I ordered the Chicken Raisu and the Chilli Men (with rice). Both dishes were tasty and flavoursome. I personally preferred the Chicken Raisu though. The dishes are a bit pricey for what it is compared to other asian places.

Wagamama is sometimes a hit or miss I have found but are still able to serve up some really good food.

5 star rating
by Yakuta
4 months ago

Great food loved the spicy squid edameme beans and the mains! Firecracker was hot damnn (when they say spicy they mean it)! Really good portion size.
Overall experience was great! Staff were friendly really good service. Family friendly too! Would def dine again.

5 star rating
by Greta Campbell
4 months ago

Love this Wagamama! I'm not someone who usually goes for Asian food but here you get big meals at a good price and they're fresh and yummy. Also had my birthday lunch here with 12 people, prompt service and great food. The service is good with friendly staff :)

5 star rating
by Pipo Paterno
4 months ago

We came to wagamama, and the food is so nice. I will give 5 stars for the sevice 👌🏻👌🏻 kitchen staff is very good and the chefs are handsome :)

5 star rating
by Kunal Sharma
4 months ago

Me and my friends went there tonight for first time, staff over there told us its a Japanese inspired restaurant so we thought to give it a chance.
Everything was so nice n fresh and got a nice and friendly service. Our server helped us in choosing our meals and we actually enjoyed will be back soon and will recommend to others as well.
Thanks waga for making our evening really awesome.

5 star rating
by Sahibgrewals
4 months ago

Went to wagamama sylvia park today around 7:00pm restaurant was quite full still staff was really friendly gave us seat where we wanna sit.
Excellent service as they got drinks first and then after we got drinks server took our mains order in about 15 minutes we got our meal was good nice presentation fresh food.
Server check back and offered drinks.
Everything fantastic really nice enjoyed there will come back for sure.

5 star rating
by Nafiza Ali
4 months ago

It was a birthday party. We were group of 15 and ordered almost everything on the menu. Service was super fast. They just bought everything in minutes. We, even shared our birthday cake with staff. All went smooth. Will be back definitely.

1 star rating
by Dannilee Colbert Thompson
4 months ago

worst service ever! Me and my friends waited for a hour to get served. We got cold food twice and waiter was very rude. Food was not worth the wait and we will not be going back!

5 star rating
by Mila Tolentino
4 months ago

Me and My friend decided to watch movie as we love hoyts cinema we decided 
to check this venue. we did enjoyed our meal that we ordered as we love asian cuisine, nothing to complaint about the service all staff seems lovely. sure will be back!

5 star rating
by Camille Dagupen
4 months ago

Never been a fan of japanese food in Auckland mainly because i find the choices i have to be limited to sushi. Wagamama made me appreciate japanese food so much so that I would come and dine in regularly. The food portions are awesome which is really made to satisfy a hungry customer. Food is fresh with a flavor that never dissapoints! Highly commendable restaurant!

5 star rating
by B Rom
4 months ago

Enjoyed every visit to sylvia park branch. Menu has great options of gluten free stuff. Fresh jucies are add on. Recommended for all. Cheers!

5 star rating
by Bboi_10
4 months ago

I love the food here. The service is great and the venue is convenient. Personally I love ramen and i love it more during winter. Wegamamas ramen are the best.

5 star rating
by Johana Pauline Ordonez
4 months ago

My brother and I always requesting mum to bring us in Wagamama Silvia park because we like the food so much the rice ,chicken and especially the desserts .The staff has a big smile they are very approachable giving us crayons to draw. I feel at home. The restaurant is very clean. The manager is cool. I can not wait to visit again...

5 star rating
by Dei Gumabon Ordonez
4 months ago

Wagamama food is the best! The food really taste so good and price is affordable. My kids enjoy eating here especially  the dessert.. The staff are always smiling and friendly.  Quick service.. you don't need to wait for long. It's amazing how they manage to serve the food well presented in a fast way even the restaurant gets  busy, still looks clean and tidy. Keep it up!

4 star rating
by Danena Wu
4 months ago

Had a lovely time eating lunch here with my mum. Great service but the food was average. The food came up pretty fast which was great. Slightly a little expensive depending on what u order. Overall great service and I might come back and eat.😊😊

1 star rating
by Shabnam Rafiei
4 months ago

we went there for dinner. ordered for food. my husband food came first we waited for another 5 min. he started his food and 10 min after he finished his food my food came which was cold noodle and uncooked beef ( almost bloody) and raw vegetable! there was only a waiter and a cook which were serving too many people. when we paid we told the cashier guy it is better  if they deliver the food at the same time but he gave us such a nonsense excuse and didn't even say sorry or they will do better next time. food was tasteless price is so high for such a bad quality food and service and wait is awful.

5 star rating
by Gill
4 months ago

Excellant food and heaps of option for japanese cuisine. Near to work and home. I really enjoyed food with family. Best place in sylvia park for eating.

4 star rating
by Flying Foodie
4 months ago

This is a fair place in an outstanding location. The menu is good and the place is full, especially in the evenings. An interesting ambience. Kumara chips outstanding. Will go again.

3 star rating
by Emily
4 months ago

I went here with my boyfriend and ordered a noodle dish which was quite plain and not very flavorsome. However my boyfriend got some chicken and rice curry which was delicious. I have also heard through others that the food is supposedly amazing. I will have to visit again before I decide!

1 star rating
by Isgracie
5 months ago

It is too sad to describe what happened on us on this place. Especially when my boyfriend spent $26 bucks on a bbq pork noodle soup, 3 pieces thin cut meat floated on it, in a plastic soup bowl which looks same with the one I bought from 123 mart. Taste is not that well and the noodle over cooked. Will not attend again.

1 star rating
by Tali Rose
5 months ago

It's really sad to see what's happened to this place. It used to be excellent, now there are not enough bad words to describe it. Apart from these two: cheap and nasty. It's no better than any other foodcourt stool. Actually much worse. Our food also had random things in it like hair (didn't look like head hair) and eggshell in a dish that didn't contain any eggs. This place is awful. I hope someone buys it one day and fixes it. Don't go there!

2 star rating
by Coco
5 months ago

Please don't waste your time here, or at least don't bother ordering the BBQ pork ribs and the karaage chicken entrées.
My boyfriend and I ordered the two entrees and one main (yaki udon) to share between us, the ribs had no meat on them and were dry, the karaage chicken was also dry, tough and very small bits of chicken. I was disappointed about the tiny portion (even for an entree) for the amount of money they were charging.
The yaki udon was average, lacked flavor but was not too bad.
Overall, we spent $40 on dinner and were left disappointed and still hungry. Save your money and go to somewhere like Ken Yakitori that will actually give you big pieces of karaage chicken that is not dry and tough for the same price.

5 star rating
by Purnima Sudha
5 months ago

Best ramsen I tried, do visit them.

4 star rating
by Catherine Lawrence
5 months ago

This is my first Zomato review!! And it's a good one to start off with. I went here with my boyfriend while feeling very hungover and sick but it really hit the spot.

It has a nice atmosphere and decor inside. The fresh juices go really well with ur Japanese flavours too. I got the blueberry spice juice with carrot, apple and blueberries. So yummy! We ordered the pork ribs to start with and although the flavours were nice there wasn't much meat on them at all so maybe not worth the $10 price tag. We shared the chicken katsu curry and the teriyaki soba noodles next. Both dishes had surprisingly large amounts of meat! The furry was slightly too spicy for me but I can't handle any spice so would probably be the right amount for most (like my boyfriend). The noodles were my favourite out of the two and had lots of flavour!

Overall I would go back and thought it was a really nice restaurant for a catch up with friends or lunch date. Maybe slightly pricey for what you get but still really yummy!

3 star rating
by Kershia
5 months ago

So Wagamama is a bit pricey for the food you get but I think that it's a hit and miss with the food dependent on what you order. The venue itself is light, airy and modern. A great place to dine really. We had no issues with the staff at all and were served in a timely fashion with friendly faces. The reason I have given them only 2.5 though is because my husbands food was absolutely divine. Mine however was completely bland and I didn't finish it. I wish I remembered the names of what we ordered so I could mention here but again I think it's hit and miss. As a restaurant though consistency is key and as customers we are expecting a lot of love to be put into every dish. Just my humble opinion. :)

2 star rating
by Anita Patil
6 months ago

Decided to check this place out since people rave about it. The first time I ate at wagamama was 7 yrs ago and it wasnt a full meal. This time I decided to properly check it out with the family. Food was average, absolutely bland and flavourless and the service...HORRIBLE! Wont be going back any time soon.

3 star rating
by John K
6 months ago

I come here with my partner time to time. I would rate staff service 2, food 3, restaurant atmosphere 3. Some food are good like katsu curry but some dishes are like fried rice are appalling.

3 star rating
by Lemonslimesoranges
6 months ago

First time here on a date night 2 days ago.

We arrived just after 5.30 so there were plenty of tables and not so busy. The setting was light, spacious and warm. Tables are comfortable and I noticed they catered to young children too seeing the young families next to us. So this is good start.

Service was prompt polite and attentive. This is good too. But for me that's where good ended.

Most of the food was disappointing and we left in agreement that it was nice to try but won't be coming back. I love Japanese food and I didn't find this traditional at all or any elements to the true dish that we ordered. Alternatively it would be nice if the price reflected the dish too. I thought to got with the most traditional Japanese food Ramen. With Duck. The noodles didn't taste like Soba, the duck well. There wasn't much duck at all. I actually put them all to the side and it was about 2 tablespoons of crispy small duck slithers. Almost like a garnish vs a key component. So I paid $24 for noodle soup in what tasted like vegetable broth? My pa
rtners dish of chicken Katsu. . Well was just that. Nothing excited but $22... hmmmm.

Oddly the only thing we did enjoy was the mushroom rice balls. More like risotto spun as Onigiri.

Look it's clearly aimed at a western audience and that's fine if youre happy to settle with 'asian' food. But if you want traditional Japanese flavors then look elsewhere. The price is high for food that a Japanese stall at a food court could probably out shine.

Just my take. Not horrible but wouldn't recommend for those wanting a good japanese meal!

4 star rating
by Sarah Thomas
7 months ago

Very tasty food & mostly big portions. Loved the fresh juices. Salads a bit pricey at $20 nearly but the noodles & soups were nice. The staff were friendly too

3 star rating
by JolieJolie
7 months ago

Some romance going on between Hulk and Black Widow haha!! Had a light dinner before the movie.. What can I say~ I really love the tables here, solid.. Ya the tables... The food, hmmm, not very good. The Edamame beans was good haha, I can have edamame beans for every meal every day ^•^ the disappointing steamed/ grilled chicken dumplings were not any better than those frozen ones in the supermarket! Plain, tasteless. Missed the dumplings in S.O.I! My friend ordered the Cha Han' A.K.A : fried rice! She said it was fine, but a bit salty! Safe choice! I've never had a lousy fried rice, have you??
I ordered the market fish salad.. $21 . food wasn't well presented, the plate looked dirty, it says on the menu: with an avocado, wasabi & nouc Cham dressing.. " I couldn't taste anything ?? $21 for this ?? Seriously?

4 star rating
by Natalie Williams
8 months ago

This was a girls night out. We decided to grab two side dishes each to try out the food while also grabbing a main. We just had soft drink for beverages. The Korean bbq ribs were tender and a good portion size. I also had kumara kusabi, which is now my fave!! Loved it. I went for the wagamama pad thai, had a bit of heat to it and lots of fresh vegetables. Not much depth in the flavour though. The ambience was ok, but the loud music from Garrisons next door made it hard for us to hear each other - there was only two if us. Probably better for a lunch date. Overall was a good experience.

4 star rating
by FoodLover
8 months ago

Tried the new Winter menu new teriyaki ramen fish and fresh juice was great. Keep up the good work guys. One of the best places for some soul ramen :)

4 star rating
by Tiara Ducat-Tither
9 months ago

The staff here are awesome! Always smiley and attentive. We had two entrees the ribs and duck dumplings, both really good but the duck was my favourite. I had my wagamama ramen for main and enjoyed it but couldn't finish it so they let me have the rest take away and mama had the chicken curry.

2 star rating
by Hungry Zombie
9 months ago

The food standard not up to its price standard. I should expect better flavour and something high standard based on the price range. I will never go back as I do not need to spend average 20 dollars to get even better food in some quality takeaway. No and thanks.

3 star rating
by Candy Boy Food Journey
9 months ago

My third time trying this place out (so close to Hoyts cinemas). Somehow it just doesn't work for me, I never experience the flavor I am expecting.

1 star rating
by Louise Cole
9 months ago

Last time I ate at Wagamama Sylvia Park the service was unbelievably slow. I thought this was an off day and was prepared to give them another chance. Went back today for lunch and found that in addition to slowness they now offer rudeness. 
Waited, and waited, and waited to be seated. Was told by the guy at the counter he would seat us 'in a minute' then when he finished serving the people paying he started to clean his counter, empty his receipt spike thingy, and generally faff about while avoiding looking at us. The wait staff who walked by three or four times also had a stunning ability to not see us. The place wasn't even busy, I counted more staff than customers. 
After the fourth wait person walked past us I asked my daughter "Fancy Mexican at Mama Locos next door" she did, so we left. We're served immediately at Mama Locos and it was delicious. 
I gave wagamam a second chance and more fool me. I won't be back and I will tell people. Mexican for me when at Sylvia Park again.

4 star rating
by Woollen03
9 months ago

Authentic Japanese food. Staff is friendly and will explain the dish if you ask them to. Good for a try if you want to have a Japanese cuisine apart from sushi. I found it slightly overpriced. Maybe cz it's a brand name.

3 star rating
by Foodiefeels
10 months ago

Used to love wagamama but it's been a bit of a hit and miss lately. 
My favourite dish by far is the katsu chicken curry. 
Lately though the sauce is inconsistent, sometimes it thick and floury and other times it is way to hot and I can handle heat but I don't like when it over powers the dish and katsu curry is meant to be a mild curry. 

A while ago I would have given it a 4.5/5 but it hasn't been that great lately. 
I ordered squid for a starter and it was over cooked sadly and so were the kumara chips, they were slightly burnt.

Went a couple weeks ago with family friends and we had ordered the chicken yakitori for starters all three plates had raw chicken! I don't understand how you could mess that up they were small pieces of chicken. How she didn't realize I don't know. We were all shocked that she would send out raw chicken. 

If you haven't been defiantly try the katsu chicken curry even the side salad that comes with it is delicious. I hope next time I go there are no problems and it tastes great like how it used to be! Great service always & great prices !

5 star rating
by Miranda
Dec 02, 2014

Tired this last night for the first time, i got the chicken katsu curry as they said it was one if there most popular dish, they weren't wrong! I loved the Chicken Katsu curry! It was perfect! The chicken was crispy! The curry was good with a touch of spiciness which brings in a lovely taste to the dish and the salad on the side was good and fresh! I loved the dressing they used! I would differently come back again

3 star rating
by Ekta Sharma
Sep 15, 2014

Had lunch here on a Sunday and it was quite busy.

Quite a nice venue, I'm a fan of the wagamama set up! I like the idea if you're in a pair you might end up next to another! Kind of gives you the opportunity to engage with others about their dishes, as we did!

As our drinks, I ordered a mocha and my friend ordered a large lemon lime and bitters. This was the most amusing, when her drink came out, it came out in two large tumblers. We explained that we only ordered one, and then the attendant told us that a small is one glass and a large was two. We weren't told this, we assumed it was literally a larger glass. So due to this the attendant told us it was on the house and that they'd charge for a small (we didn't really mind about this) but she felt crazy drinking two large tumblers!

Also, my mocha really wasn't a mocha, it was more drinking chocolate. I didn't mind too much, cause I just wanted a hot drink. But maybe this is another thing to look Into. Mocha fiends won't appreciate a milo when they're craving a coffee!

I ordered the firecracker, as it was much hotter than expected! But I still really enjoyed it, the chicken was cooked really well and the capsicum was super fresh and really complimented the dish! I love how they present this dish, with the rice in the middle! Cause I reeeeally had to dig into that rice to soften the heat!

My friend got the territaki don buri which was also really nice! It was much sweeter than my dish and really flavoursome!

I really like wagamama but I do think it's pricey for what it is!

I still will go, but probably not as regularly as I could.

As we were exiting we were charged for the extra drinks - two large ones! That we hadn't even ordered. We laughed it off. But maybe something that the team wants to look into considering we had already voiced our opinions.

It was a good experience but the drinks and prices justify the 3/5 I think!

5 star rating
by Eat Pray Love
Aug 07, 2014

You cannot go wrong with Wagamama! Been a favourite for ages especially in the winter time.

I love the Sylvia Park branch. Its spacious and the staff are so so friendly. I remember this one time, they were really busy but my friend and I had a movie to go to, and our orders would not make it on time we thought. The waiter pushed our meals to be cooked first. How nice!!! Sad for the people who had to wait though lol but it was a one off! 

Their chicken ramen especially is so delicious! The chicken is cooked very well, and the flavours in the ramen are so good. It’s the perfect winter pick me up!

They have a lot of other options as well (I should really branch out from the Ramen) at really good prices. What you get Is so worth it! 

Wagamama never disappoints, would highly recommend!

2 star rating
by Richard Beacon
Aug 06, 2014

Overrated and Overpriced, just my honest opinion. Fusion does not mean just mixing all Western and Eastern flavours together into one dish, but it takes alot of thought into it.

2 star rating
by Es Em
Aug 04, 2014

We're very disappointed with the service. Our food arrived 45 mins late. One of the service crew is rude

2 star rating
by Kaushikc_32
Jul 05, 2014

The service initially was good, after that it gradually declined. They wouldn't serve water even after asking 3 times and forgot about our ginger beer. The main course quantity was good but the taste was not that great compared to the price. In short if one wants ambience its a good place to go but food was not that great.

2 star rating
by Judge You
Jun 26, 2014

The service is friendly enough but unprofessional and quite a few mistakes were made. Sadly the food at Wagamama Sylvia Park is not worth what you pay for it, at all. I’m not sure whether this is the case at every Wagamama but I’d be interested to see how other branches compare.

3 star rating
by Anthony MacLean
Jun 06, 2014

Used to be something special. Now feels expensive and a bit average. Compared to say Rakuten in town leagues off the pace and relatively expensive for what it is. Mains about $18, and tasty but not good value.

Heavy handed flavours. Service perfunctory. Seems to have lost its sparkle.

Friday lunch time was about 1/3 full. Says it all really.

1 star rating
by Karel Kemplay
Jun 06, 2014

Went here at 7pm last Friday to use a half price voucher deal that we had purchased online.
The restaurant was half full. After being promptly seated and given menus we waited at least 15 minutes before we finally approached a waitress and asked her to serve us.
While the waitress was friendly, she did go to two other tables, one of which had 12 customers, and take their orders before putting our order in at the kitchen.
An hour or so after we had been seated the generous portioned (lots of noodles/rice), mediocre tasting, under-seasoned food arrived.
Would I come here again. No never. Thankfully we had the voucher otherwise we would have been annoyed as the quality of food does not justify the regular price of it.
There are plenty of other eating establishments that have ambiance and serve better quality food at Sylvia Park so do not waste your time or money going here.

2 star rating
by Deepti Mishra
May 19, 2014

Went here with my husband for dinner last night before watching a movie. Nice place, however, the quality of the food really let the experience down. Meals were tasty, however, I don't understand how one can call something a chicken main dish, only to have 4 pieces of chicken in a massive bowl of rice for $20. When the staff member asked us how our meal was, we told him it was a rip off, to which he said he's just wait staff and can't do much about it.. so why ask?! Won't be going back in a hurry!

4 star rating
by Rebecca Burrows
Apr 19, 2014

This is my friends & my top choice for a catch up session and delicious food! The staff are always friendly and accommodating always making sure we have what we need! Highly recommend!

2 star rating
by Flavia Pop
Apr 06, 2014

2 stars only for the service which was friendly but the food is lacking any flavour and the quality of ingredients is poor as well. Very small portions with small amount of protein ( on my plate - a udon noodle dish I had 2 small prawns and 3 small cubes of chicken and the price for the dish was $19). Will not be returning.

2 star rating
by Emma W
Feb 01, 2014

I gave 2 stars only because the service was good and I liked the way they run the restaurant but the food didn't match up. My curry dish arrived cold and on a worn plate, I sent it back and got another one after my partners meal arrived. It was ok, not a lot of flavour and a sparse amount of ingredients for $20 lunch dishes. Will not be returning.

5 star rating
by Maggie G
Jan 24, 2014

I've loved Wagas since my initiation in London ten years ago and was so pleased when they opened here in the CBD but somehow that restaurant didn't quite measure up. Sylvia Park delivers though - the chunky wooden shared tables( though there are tables for two or four) simple decor, friendly attentive staff and delicious fresh food. At lunchtime it's great to share a few of the smaller $10 dishes- chicken or prawn skewers, fresh seasonal stir fried veges, edamame, squid, or several flavours of gyoza dumplings ( duck is delicious)
Otherwise if you're really hungry , the vast array of noodle or rice based dishes,chunky soups, skewers are all fresh and flavoursome and very generous servings. Lots of choice for vegetarians too These range around the $18/20 mark The fresh juices are very good, but if you need an alcohol buzz, beer, wine, cider and sake are also available. Kids are well catered for with a dozen or so dishes in mini size available.

2 star rating
by Lee V
Sep 11, 2013

The staff are very friendly but the food was very bland and lacking much flavour.

3 star rating
by Matt Hancock
Aug 29, 2013

I first went to Wagamamas in London about 15 years ago. It's a neat concept that works well and you can be in and out quickly.

Our last visit wasn't so smooth. Our order was taken quickly, but then the wait began. After 10mins we asked about our drinks which came out shortly after. Then at 20mins we asked about our food. We were told that there was a problem with the electronic ordering pads, which was a known problem, and our orders were lost.

With 2 young kids approaching bedtime and starving this was very annoying. To their credit the staff were very apologetic and our food came out 5-10mins later. It was very good and we cleaned out plates. A free dessert was offered to all as an apology which was accepted.

Nervous about returning, but probably will in a few months. Will keep an eye on our order a bit closer though!

1 star rating
by Rachna
Aug 25, 2013

Went there yesterday with mum in law & sis in law and my kids, the service was excellent; staff was understanding n helpful. We had our order to go. Reached home and was very disappointed with the food ( I've been to wagamama quite a few times, loved the food), was very under seasoned and tasted unusual. Definitely will not be going back there again.

3 star rating
by Neepz706
Jun 11, 2013

Service was amazing, staff was friendly and had plenty of recommendations for me and the Mrs.
Food was Average in taste, nothing special but still good.

One thing to remember was that the food came out at different times due to the preparation times of each, so everything came out hot and ready to eat which was great.

4 star rating
by Sally
Apr 12, 2013

Day out shopping this week at Sylvia Park with mum - headed here for a healthy hearty lunch - been a few times to the one in High Street but first trip to the one at Sylvia Park.

We ordered two Cha Hans and some green tea - service was smart and reasonable quick - food was yummy as always - kept us going for rest of the day

5 star rating
by Tracy Bee
Mar 16, 2013

I had my first Wagamama experience last night and I loved it. It suited my young daughter well as the kids meals are a good size and the components are all separate which is great for fussy eaters. My meal was delicious I had a noodle one. The place was clean and staff very efficient. Definitely coming back there again!

1 star rating
by 3possibilites
Feb 06, 2013

This is the worst restaurant that I have ever been. Both occasions, the reason I was dining here was to get some food either before movie or after movie. Serving is terrible. You have to wait for ages just to get them to get you a glass of water (after reminding them each time they walked pass your table). Food is very oily. This definitely puts me off any fusion food. Small portion and very expensive for some stir fry beef with broccoli. Tried twice and no improvement. Will not ever come back again.

5 star rating
by Lucy G.
Dec 20, 2012

Both the service and the food that we enjoyed at Wagamama Sylvia park yesterday for lunch, was way beyond my expectations!

The vegetable pad Thai on the seasonal menu was generous and delicious (we shared it between the two of us). It came 'conservatively-seasoned' for my palate - so I enjoyed liberally dousing it with the fresh lime, plus the chilli oil that was part of the table condiments, and a splash of soy sauce for extra 'salt'. Yum, yum, yum.
I really loved that the fresh coriander-leaf flavours were clearly present, but not overpowering.

Also beautiful was the starter of two rice-paper rolls stuffed fat with mango and mint, bursting with flavour and fillings.

My partner and I enjoyed sipping our sunny Coronas and people-watching from the light-filled (floor to ceiling windows)location.

I had avoided coming to Wagamama after a pretty average service experience at Newmarket a couple of years ago. However, I think I might've cut off my nose to spite my face by avoiding this place... because I've been missing out on some very tasty (and whatsmore, healthy) food.

Finally, I felt that our waitress was very well trained. She took time to make us feel welcome; to ensure we understood the concept; she recommended her personal favourite with lots of enthusiasm; and she was meticulous in checking that she had our order down correctly - as we chopped and changed during that process a little bit.

Only critique was that they'd run out of the lime dessert which sounded delish... but then that inspired us to get the Coronas instead, which was a great choice!

Definitely coming to this one again.

1 star rating
by Kamit Prakash
Dec 15, 2012

Went there today with the wife. We ordered couple of drinks and the mains. Mains arrived within a few minutes. Strangely the drinks arrived when we were finishing our meals.

Food was quite bland. The service was adequate at best. Definitely not worth the price charged.

Not going back again. Advice to others save your money for somewhere decent.

4 star rating
by Max P.
Dec 03, 2012

First time visiting, it was pretty good. The food was pretty good and the meal was pretty cheap. Only downside was that it took a bit too long to come out. Other than that, recommended.

2 star rating
by Lucy
Oct 17, 2012

I have eaten twice here now, both times there has been a problem with both the dinner and dessert orders at my table. Dishes are frequently forgotten and mains and starters arrive at odd times. It almost looks like dishes are brought out in large batches of curry katsu, salad etc. instead of any effort being made to have everyone's meals arriving at a similar time.

As for the food, anyone with a cook book could make something far tastier at home, my dish was bland and my friend found hers inedible due to a strong taste of latex.

The service is friendly enough but fairly unprofessional and quite a few mistakes. Sadly the food at Wagamama Sylvia Park is nowhere near worth what you pay for it. I'm not sure whether this is the case at every Wagamama but I'd be interested to see how other branches compare.

*Amendment* Apparently the menu states that dishes are brought out in groups of the same dish instead of according to the table, but the fact that it is outlined doesn't stop it from damaging the dining experience.

1 star rating
by Rx
Sep 16, 2012

Our second time around to this place and on our very first experience we found that the food was very blend for our taste buds .....so this time around we ask the waitress to make our meals spicy..........our meals came with a small bowl of freshly cut chillies .......To our surprise we got charged $2.50 for approx 10 pcs of chopped chillies which was not advised to us initially. If I have to depart with my $50 of my hard earned money every time I go with my family to have blend overpriced food and then pay more to make it tastier then sorry Wagamama will not be getting my business any more. I think there is a limit of being ripped off.....and if there is a charge for all these sorts of condiments and seasonings, then it should be advertised. And a word of advise to the staff of Wagamama listen to its customers carefully, when we ask both our meals to be spicy we need the actual meal to be spicy and not 10 pcs of fresh chillies on a separate bowl.

5 star rating
by BenW
Aug 31, 2012

Dropped by for lunch - ordered my usual Chilli Beef Ramen and the complimentary Green Tea.

It took a few minutes for me to be seated but I was acknowledged on arrival so pretty ok with that - I sat in a booth seat but its not all that comfortable and a bit tight if there was a group of you - so i'd recommend the normal tables.

Food was tasty and spot on

1 star rating
by Ace
Aug 01, 2012

This was my second visit to Wagamama. My first one was not good but it was a while ago so thought I'd give it a try because of the voucher deals that was running ($25 for $50 worth of food and drink).

When I arrived it took awhile to be seated. Another couple was waiting and no one really took notice of us.

We were finally seated and we ordered our food. No water at the table. My partners food arrived and then the drinks after which was not professional at all. My food came 10 mins later and then the other dish I ordered came another 10 mins after that. We got no apology for the delay in food and drink.

My partner ordered chicken ramen. The chicken breast was so dry and the dish had no flavor. My dishes were listed as 'light snacks' or 'light meals' (I cant remember). I had 3 beef serloin kebabs with onion. Each kebab had only 3 small chuncks of meat and a tiny bit of onion in between. The sauce however was nice but not worth the 10 or 11 dollars they were charging. My other dish was chicken wings in BBQ sauce. They actually looked abit more filling but definatly were not anything to rave about. Would of been better if they had used bottled BBQ to be quite honest.

Overall I'm really dissapointed. I would not recomend to others. Its not worth paying full price and I probably would of complained if I hadnt had the voucher.

2 star rating
by Adeline
Jul 25, 2012

Honestly - u can get better (tastier, more quantity) food elsewhere for the prices that you pay at Wagamama.
Overpriced. Overhyped. Nothing special.

Service was good though.

1 star rating
by Natalie
Jul 23, 2012

Very disappointing I'm afraid.

I booked a week in advance for my birthday dinner, 6ppl at 8pm on Saturday just gone. An hour prior to our reservation I called again to up our numbers to 8ppl, polite lady on the phone advised, sure no problem see you then.

We all arrived at 8.05pm to a pretty full restaurant with no table saved for us. Manager on simply advised that our booking had not been held. He asked us if we could wait 10mins and then we would be seated. My husband agreed on the proviser we all received a free drink. He agreed also.

Our drinks then took 10mins to come, we sat in the cold outside waiting for another 15mins and were finally seated. (We had further plans for after dinner which I then had to reschedule also!)

The food was pretty average at best. And each type of dish came out at completely different times so I was served, then 10mins later another lot came out and so on and so on. Not the greatest way to eat dinner with a group of people. One dish they couldn't even make as they had "run out" - how ridiculous.

Staff were friendly but didnt take much notice of us, table was only half set and we had to ask twice for forks and water for the table.

This was our first and last dining experience at this restaurant - I will also email the manager directly due to bad experience we had.

We will not be returning thats for sure.

1 star rating
by Vince Frank
Jun 17, 2012

Really bad. Went here for lunch. The chicken ramen soup was tepid and tasted disgusting. The edamame beans were overcooked and soggy and the chilli and garlic flavour certainly did not improve things. They were foul. The staff looked scruffy and were uninterested - the manager spent half his time texting. The worst food experience I've had for a while. Terrible.

5 star rating
by Sara
May 27, 2012

My husband and I have been going to Wagamama Silvia park for a few years now. We go once a week every week and are always upset when we cant afford to go.

The staff are fantastic (However we were ignored and forgotten about tonight.)

The food is fantastic, Gyoza and Chicken Katsu Curry are our all time favs and probably wouldn't eat anything else!

Our number one fav restaurant!

3 star rating
by Rafael
Jan 26, 2012

Its OK, nothing special, good value when they do children's offers

5 star rating
by Marie Huo
Dec 09, 2011

Great food, great service and i love the idea of the open kitchen, it's clean and tidy and people know how work!
Just great!
Everything I've tried is awesome and always the same good quality!
I love it xoxoxoxo

4 star rating
by Kai -
Nov 27, 2011

We went there for a nice couples evening about a year ago. I still remember that their teriyaki was fantastic. The ambience is not that flash (for the money) but the food was good.

1 star rating
by Marietta
Sep 04, 2011

I ordered a meal from their specials menu. It was a spiced lamb on udon noodles. I normally love spicy food. However, I think they spilt the chilli powder all over the dish. I would have tolerated the heat, but it also lacked flavour. Also, I was shocked at the prices! You can get better food, and pay a lot less at other places. Really disappointing.

4 star rating
by J Muñoz
Jun 17, 2011

Great place to eat, in a convenient location! The ramen bowls are good for a cold day (as it was yesterday) and very nice (healthy) flavor to their food. The salmon ramen is a good dish, but I'm not sure it is worth it's price of $23+.
Would probably go back if I had a major noodle craving.

1 star rating
by Varun Chawla
Apr 23, 2011

Was there with my partner on 23-04-2011 and wont ever go there again....
we ordered ginger chicken and noodles..for lunch..the noodles were a very very small portion just like for a child when asked why is it so less when u r charging $12 waitress said thats our normal servings??? Ginger chicken was full of salt...asked her and was replaced this time with less salt but only 3 chicken pieces and lots of sauce?? could not eat it and could not wait to leave the place as my partner was still hungry after having baby size noodles....when we went to pay cashier asked is everything ok?? told her of everything...but she just said sorry and charged us the FULL price shame on them !!!!!! Whoever reads this review dont go there and save ur money!!!!!!!!!!!!!

4 star rating
by AngeLi
Oct 28, 2010

Had dinner here with workmates.
Good food. Problem is, we weren't provided with enough seats. There were like more than ten of us, almost 20 I think and I had to share a seat with my friend. That was weird. But well, we didn't stay very long.
We asked for more seats but I think the place was full that night and in order to have a good seat, we had to stay a little bit far than the rest of the group, so we stayed congested in that table.
We had heaps of fun that night. If we had a bigger space, guess the night would have been perfect. =)

3 star rating
by April
Aug 16, 2010

Good food, my parnter and I agreed this is the sort of place its good to go in a large group for.

2 star rating
by Crystal
Apr 15, 2010

I used to love Wagamama but i went a couple of months ago and was very disappointed.
I am a regular to wagamama.

I ALWAYS get the Katsu Curry every time i come here. I wouldn't come here for anything else.

When i was served my main though i saw that it looked very different than usual.
I tried it and it was WAY hotter than normal and tasted strange and no where near as nice as before.

I told the manager that this is not what i usually get and then she decides to tell me that they changed the recipe.
They are using a new curry mixture.
That would have been helpful before i purchased the meal.
They did however end up giving it to me free but some heads up of the change would have been good.

I wont be coming back

4 star rating
by Mark Gregory
Jan 24, 2010

I have been eating at Wagamama since 1999 in London, its one of those places that appeals to both locals and visitors, due to its easy on the tastebuds menu, prices and fast efficient service.

Clearly I'm a fan

5 star rating
by A221
Nov 10, 2009

The service was excellent,fast and efficient.The staff were very friendly and knowledgeable.I loved the salmon ramen and it was worth every cent.The layout and decor of the restaurant was also different and very interesting.

5 star rating
by Samantha
Apr 11, 2009

One of my favourite restaurants! just delicious food and very quick service. Also the staff has great knowledge on the food products and drinks. Have been there about 3 times and find it fantastic very time! just a little expensive but if your getting great food and service i don't mind paying that much! great work guys!

3 star rating
by Sally Smart
Mar 02, 2009

We have always have good food here, even the new Summer salad is yummy. If you want a fast meal that is tasty I would recommend this restaurant.