New Zealand Herald

Reviews for Wagamama Sylvia Park

by Marie H.
9th December 2011

This business is a MenuMania SponsorOne of the Business' Favourite Reviews

Great food, great service and i love the idea of the open kitchen, it’s clean and tidy and people know how work!
Just great!
Everything I’ve tried is awesome and always the same good quality!
I love it xoxoxoxo

by Sally F.
12th April 2013

Day out shopping this week at Sylvia Park with mum – headed here for a healthy hearty lunch – been a few times to the one in High Street but first trip to the one at Sylvia Park.

We ordered two Cha Hans and some green tea – service was smart and reasonable quick – food was yummy as always – kept us going for rest of the day

by Tracy B.
16th March 2013

I had my first Wagamama experience last night and I loved it. It suited my young daughter well as the kids meals are a good size and the components are all separate which is great for fussy eaters. My meal was delicious I had a noodle one. The place was clean and staff very efficient. Definitely coming back there again!

by Minyee S.
6th February 2013

This is the worst restaurant that I have ever been. Both occasions, the reason I was dining here was to get some food either before movie or after movie. Serving is terrible. You have to wait for ages just to get them to get you a glass of water (after reminding them each time they walked pass your table). Food is very oily. This definitely puts me off any fusion food. Small portion and very expensive for some stir fry beef with broccoli. Tried twice and no improvement. Will not ever come back again.

by Lucy G.
20th December 2012

Both the service and the food that we enjoyed at Wagamama Sylvia park yesterday for lunch, was way beyond my expectations!

The vegetable pad Thai on the seasonal menu was generous and delicious (we shared it between the two of us). It came ‘conservatively-seasoned’ for my palate – so I enjoyed liberally dousing it with the fresh lime, plus the chilli oil that was part of the table condiments, and a splash of soy sauce for extra ‘salt’. Yum, yum, yum.
I really loved that the fresh coriander-leaf flavours were clearly present, but not overpowering.

Also beautiful was the starter of two rice-paper rolls stuffed fat with mango and mint, bursting with flavour and fillings.

My partner and I enjoyed sipping our sunny Coronas and people-watching from the light-filled (floor to ceiling windows)location.

I had avoided coming to Wagamama after a pretty average service experience at Newmarket a couple of years ago. However, I think I might’ve cut off my nose to spite my face by avoiding this place… because I’ve been missing out on some very tasty (and whatsmore, healthy) food.

Finally, I felt that our waitress was very well trained. She took time to make us feel welcome; to ensure we understood the concept; she recommended her personal favourite with lots of enthusiasm; and she was meticulous in checking that she had our order down correctly – as we chopped and changed during that process a little bit.

Only critique was that they’d run out of the lime dessert which sounded delish… but then that inspired us to get the Coronas instead, which was a great choice!

Definitely coming to this one again.

by Kamit P.
15th December 2012

Went there today with the wife. We ordered couple of drinks and the mains. Mains arrived within a few minutes. Strangely the drinks arrived when we were finishing our meals.

Food was quite bland. The service was adequate at best. Definitely not worth the price charged.

Not going back again. Advice to others save your money for somewhere decent.

by Max P.
3rd December 2012

First time visiting, it was pretty good. The food was pretty good and the meal was pretty cheap. Only downside was that it took a bit too long to come out. Other than that, recommended.

by Lucy
17th October 2012

I have eaten twice here now, both times there has been a problem with both the dinner and dessert orders at my table. Dishes are frequently forgotten and mains and starters arrive at odd times. It almost looks like dishes are brought out in large batches of curry katsu, salad etc. instead of any effort being made to have everyone’s meals arriving at a similar time.

As for the food, anyone with a cook book could make something far tastier at home, my dish was bland and my friend found hers inedible due to a strong taste of latex.

The service is friendly enough but fairly unprofessional and quite a few mistakes. Sadly the food at Wagamama Sylvia Park is nowhere near worth what you pay for it. I’m not sure whether this is the case at every Wagamama but I’d be interested to see how other branches compare.

*Amendment* Apparently the menu states that dishes are brought out in groups of the same dish instead of according to the table, but the fact that it is outlined doesn’t stop it from damaging the dining experience.

by BenW
31st August 2012

Dropped by for lunch – ordered my usual Chilli Beef Ramen and the complimentary Green Tea.

It took a few minutes for me to be seated but I was acknowledged on arrival so pretty ok with that – I sat in a booth seat but its not all that comfortable and a bit tight if there was a group of you – so i’d recommend the normal tables.

Food was tasty and spot on

by Ace
1st August 2012

This was my second visit to Wagamama. My first one was not good but it was a while ago so thought I’d give it a try because of the voucher deals that was running ($25 for $50 worth of food and drink).

When I arrived it took awhile to be seated. Another couple was waiting and no one really took notice of us.

We were finally seated and we ordered our food. No water at the table. My partners food arrived and then the drinks after which was not professional at all. My food came 10 mins later and then the other dish I ordered came another 10 mins after that. We got no apology for the delay in food and drink.

My partner ordered chicken ramen. The chicken breast was so dry and the dish had no flavor. My dishes were listed as ‘light snacks’ or ‘light meals’ (I cant remember). I had 3 beef serloin kebabs with onion. Each kebab had only 3 small chuncks of meat and a tiny bit of onion in between. The sauce however was nice but not worth the 10 or 11 dollars they were charging. My other dish was chicken wings in BBQ sauce. They actually looked abit more filling but definatly were not anything to rave about. Would of been better if they had used bottled BBQ to be quite honest.

Overall I’m really dissapointed. I would not recomend to others. Its not worth paying full price and I probably would of complained if I hadnt had the voucher.

by Adeline
25th July 2012

Honestly – u can get better (tastier, more quantity) food elsewhere for the prices that you pay at Wagamama.
Overpriced. Overhyped. Nothing special.

Service was good though.

by Natalie
23rd July 2012

Very disappointing I’m afraid.

I booked a week in advance for my birthday dinner, 6ppl at 8pm on Saturday just gone. An hour prior to our reservation I called again to up our numbers to 8ppl, polite lady on the phone advised, sure no problem see you then.

We all arrived at 8.05pm to a pretty full restaurant with no table saved for us. Manager on simply advised that our booking had not been held. He asked us if we could wait 10mins and then we would be seated. My husband agreed on the proviser we all received a free drink. He agreed also.

Our drinks then took 10mins to come, we sat in the cold outside waiting for another 15mins and were finally seated. (We had further plans for after dinner which I then had to reschedule also!)

The food was pretty average at best. And each type of dish came out at completely different times so I was served, then 10mins later another lot came out and so on and so on. Not the greatest way to eat dinner with a group of people. One dish they couldn’t even make as they had “run out” – how ridiculous.

Staff were friendly but didnt take much notice of us, table was only half set and we had to ask twice for forks and water for the table.

This was our first and last dining experience at this restaurant – I will also email the manager directly due to bad experience we had.

We will not be returning thats for sure.

by Vinno
17th June 2012

Really bad. Went here for lunch. The chicken ramen soup was tepid and tasted disgusting. The edamame beans were overcooked and soggy and the chilli and garlic flavour certainly did not improve things. They were foul. The staff looked scruffy and were uninterested – the manager spent half his time texting. The worst food experience I’ve had for a while. Terrible.

Comment from Sade H. of Wagamama Sylvia Park 18/06/2012    Hide »

Hi there Vinno, I am truly sorry to hear about your experience at…    More »

Hi there Vinno, I am truly sorry to hear about your experience at wagamama sylvia park yesterday! I have taken all your comments very seriously and will be making sure this is all rectified immediately. I very much hope we will see you again soon so we can prove to you what good quality food and service we are usually so proud to uphold – Kim

by Sara
27th May 2012

My husband and I have been going to Wagamama Silvia park for a few years now. We go once a week every week and are always upset when we cant afford to go.

The staff are fantastic (However we were ignored and forgotten about tonight.)

The food is fantastic, Gyoza and Chicken Katsu Curry are our all time favs and probably wouldn’t eat anything else!

Our number one fav restaurant!

by Rafael
26th January 2012

Its OK, nothing special, good value when they do children’s offers

by Kai -.
27th November 2011

We went there for a nice couples evening about a year ago. I still remember that their teriyaki was fantastic. The ambience is not that flash (for the money) but the food was good.

by Marietta
4th September 2011

I ordered a meal from their specials menu. It was a spiced lamb on udon noodles. I normally love spicy food. However, I think they spilt the chilli powder all over the dish. I would have tolerated the heat, but it also lacked flavour. Also, I was shocked at the prices! You can get better food, and pay a lot less at other places. Really disappointing.

by J M.
17th June 2011

Great place to eat, in a convenient location! The ramen bowls are good for a cold day (as it was yesterday) and very nice (healthy) flavor to their food. The salmon ramen is a good dish, but I’m not sure it is worth it’s price of $23+.
Would probably go back if I had a major noodle craving.

by Varun C.
23rd April 2011

Was there with my partner on 23-04-2011 and wont ever go there again….
we ordered ginger chicken and noodles..for lunch..the noodles were a very very small portion just like for a child when asked why is it so less when u r charging $12 waitress said thats our normal servings??? Ginger chicken was full of salt…asked her and was replaced this time with less salt but only 3 chicken pieces and lots of sauce?? could not eat it and could not wait to leave the place as my partner was still hungry after having baby size noodles….when we went to pay cashier asked is everything ok?? told her of everything…but she just said sorry and charged us the FULL price shame on them !!!!!! Whoever reads this review dont go there and save ur money!!!!!!!!!!!!!

by Audrey
28th October 2010

had dinner here with workmates.
good food.problem is, we weren’t provided with enough seats. there were like more than ten of us, almost 20 i think and i had to share a seat with my friend. that was weird. but well, we didn’t stay very long.
we asked for more seats but i think the place was full that night and in order to have a good seat, we had to stay a little bit far than the rest of the group, so we stayed congested in that table.
we had heaps of fun that night. if we had a bigger space, guess the night would have been perfect. =)

by April
16th August 2010

Good food, my parnter and I agreed this is the sort of place its good to go in a large group for.

by Crystal
15th April 2010

I used to love Wagamama but i went a couple of months ago and was very disappointed.
I am a regular to wagamama.

I ALWAYS get the Katsu Curry every time i come here. I wouldn’t come here for anything else.

When i was served my main though i saw that it looked very different than usual.
I tried it and it was WAY hotter than normal and tasted strange and no where near as nice as before.

I told the manager that this is not what i usually get and then she decides to tell me that they changed the recipe.
They are using a new curry mixture.
That would have been helpful before i purchased the meal.
They did however end up giving it to me free but some heads up of the change would have been good.

I wont be coming back

by Mark G.
24th January 2010

I have been eating at Wagamama since 1999 in London, its one of those places that appeals to both locals and visitors, due to its easy on the tastebuds menu, prices and fast efficient service.

Clearly I’m a fan

by a221
10th November 2009

The service was excellent,fast and efficient.The staff were very friendly and knowledgeable.I loved the salmon ramen and it was worth every cent.The layout and decor of the restaurant was also different and very interesting.

by Samantha
11th April 2009

One of my favourite restaurants! just delicious food and very quick service. Also the staff has great knowledge on the food products and drinks. Have been there about 3 times and find it fantastic very time! just a little expensive but if your getting great food and service i don’t mind paying that much! great work guys!

by sally
2nd March 2009

We have always have good food here, even the new Summer salad is yummy. If you want a fast meal that is tasty I would recommend this restaurant.

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