Damian said: "I had a really nice lunch here Tuesday a few weeks back… Nice vegetarian menu options…the couscous salad had caramelized onions and lots of yummy mushrooms, and with dressing was lovely, and I also enjoyed the tart.The owners…" read more »
Last Saturday after the wedding ceremony, the bridal party decided to get some coffee at the Wintergarden Cafe as we had a photo-shoot in the domain. We ordered 5 coffees and a tea and asked if the waitress could write on the cup “Bride” and “Groom” but as it was quite busy, the waitress didn’t have time so the manager took the order instead and said he would supply us with a marker pen. That’s not too big a problem, but I didn’t appreciate the attitude of the manager.
While we waited 10 minutes for our simple coffee orders, the manager came and tossed the pen on the table. Then he walked away and I had to walk to the counter again to ask for the sugar for my coffee. The latte came with a bigger black cup which I was unable to write on the cup, so I asked if we could have smaller cups to which the manager said that there would be a charge. Didn’t expect that much to happen for just a simple request.
The coffee tasted alright, but obviously customer service is not their number one priority. Way to wreck a wedding day!
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