New Zealand Herald

Reviews for Zarbo Delicatessen & Cafe

by Debs
26th February 2013

Zarbo’s is one of my all time favorite places to go for lunch. The salads in the cabinet are absolutely amazing! Always delicious food and such a great selection. The hardest part is choosing!

by Andy G.
25th February 2013

Just had a beautiful lunch here… Friendly, cheerful staff, and a really nice selection of salads. I had a thai chicken noodle cake thingy which was so authentically thai in flavour and aroma despite being in a fusion format. Delicious roast kumara salad.

There were also a taste-testing of a selection of bread and dips in the deli side which I was too full to try, but there were lots of good looking cheeses etc too.

by Barbara H.
24th October 2012

Old customer but no more. My coffee was forgotten entirely while the staff played behind the counter. Confirms previous experiences with mucked up orders. Only up side is the free parking.

Comment from Simon P. of Zarbo Delicatessen & Cafe 27/10/2012    Hide »

Barbara, We are very sorry that you had an unsatisfactory…    More »

Barbara,
We are very sorry that you had an unsatisfactory experience on your last visit to Zarbo and we are deeply upset that we failed to meet your expectations.
We value all feedback, whether positive or negative and continue to strive to improve all areas of our operation.
We would like to offer you a complimentary coffee on your next visit to Zarbo and sincerely hope we match your expectations in future.
Once again, our apologies for the substandard service you received on your last visit.

by Bronwyn R.
11th October 2012

We went for high tea were not impressed the service was lacking, for 26.50 the food was below average!! were never notified about anything , was wanting more food and tea but there was no interest in helping us at all. We were ready to pay more for extras.
Was very disappointed i am regular customer to zarbos but will not be coming back.

by charissa
13th July 2012

Came here for high tea and was very disappointed! Is it because it’s one of those voucher special so the standard we were given was also CHEAP? Food on the 3tier stand was not very fresh and the sammys were old and dried up plus everyone who came after us were served ahead and we got a mismatched set n very plain tea pot n saucer while the rest had pretty matching sets! Why Zarbo? I used to love this place ! well not anymore!

by Kerensa R.
19th April 2012

Went here for high tea and won’t be back. This business needs a wake-up call and soon! The staff were friendly, but disorganised. The food was poor and the premises, especially the toilets, were disgusting.
The coffee and tea were good.
We had to book for high tea, but I’m not sure why as it had clearly all been made in advance and kept in the fridge. It was all cold, and hard.
The sandwiches were too thick, and tasted horrible, although to be fair, ham or egg are not sandwich fillings I like anyway.
The little cakes would have been nice, had they not been cold and hard.
The scones were doughy and unrisen. Perhaps had they made them slightly bigger, they would have risen.
Also, for $54, I just expect fresh food, and more effort.
We had to pay for a second latte.
Trying to be shabby chic, but just shabby.
This is a premises that lacks management and leadership.

by Stafford V.
23rd March 2012

We went to Zarbo for High Tea and was very diassapointed as I was expecting something a little bit special. Firstly the china didn’t match and the top on the teapot belonged to another teapot! The food was a mis- match all different shapes and sizes…..large sandwhiches on ciabata bread, very small savories, odd cakes and small scones and small pieces of turkish delight!
Not what one expects in a High Tea!I also thought it was all rather expensive………….dissapointing to say the least.

by Troy N.
29th January 2012

Went there for high tea. The food was alright but nothing to rave about. My wife didn’t like the food. The scones were hard and rock like.

The person who brought our food needs to learn how to use deodorant. He smelt disgusting.

The seats and floor were dirty. The toilets were also not that great.

by Ian
18th January 2012

Went for lunch..
Very very disorganized place, appears to be no one managing the staff.
Tables were dirty as were the chairs so not very hygienic, with the staff just wiping the food crumbs from the table beside us onto the floor.

Food was okay, nicely presented but bread for my Beef Burger was a bit stale and the patty was VERY small. It was a VERY expensive burger in my mind considering you only get a burger and nothing else for $18.95.

Service, there wasn’t any to speak of, this was lunch time and they were NOT busy. I can now see why.

by M
24th November 2011

We visited for lunch. Service was a shambles. My partner waited nearly 40 minutes for one of their microwave meals (there was little else available) – it never turned up. The food that did arrive was just edible but over-priced for what it was. We will not be visiting again.

by David
6th August 2011

Good variety of Salads, cakes and pastries. The coffee is OK. A place to go to if you just want to breakaway from your usual favourite eateries.

You won’t be dissatisfied. It’s a place where one goes to fill that cap.

by Shirley
10th December 2010

I like to have brunch at Zarbo – my favourite is the vegie omelette – it is absolutely divine!

by Rachael
15th September 2010

Wow…went for lunch and what a complete disappointment!!!
Crap food, messy and dirty premises… Even our 10 year old daughter was disgusted
I even e-mailed Zarbo direct, lol, they didn’t even reply..
When in business you should be listening to your customers guys…not ignoring them

by Nynette
10th August 2010

this is only for the coffee, the deli looked quite cute from where i was, not somewhere i could go often – it looks messy and unorganized (to say the least) but their coffee is quite good.

by Belinda
23rd June 2009

The place is so dirty and tired. Have you seen the toilets??? I would never step foot in them let along eat the food. The place needs a really good clean.

by person anaonymous
16th May 2008

interesting deli selection, tho gets tired & slightly overpriced after a while.. Eating from board menu is average, salmon overcooked, tho the eggs to perfection & breads always fresh.

Write Review